SEE HOW YOUR INSURANCE COMPANY MEASURES UP
Insure.com asked car insurance customers nationwide to evaluate their insurance companies. The ratings below reflect their feedback.
ABOUT THIS TOOL
When you're shopping for insurance, price and customer service are important. Will you be happy with claims service? Will you want to renew your policy and recommend the company? Insure.com asked the customers of large insurers to rate their level of satisfaction on five key measurements: customer service, claims, value for the price paid, whether they would renew and whether they would recommend the insurers. This resource shows their responses and lets you sort by the measurements most important to you.
Insure.com conducted surveys of 3,835 insurance customers nationwide in February and March 2014 to collect 9,586 company reviews. The survey was not open to the general public on the Insure.com website. Insure.com collected reviews for auto, home, health and life insurance carriers. Consumers answered questions about their levels of satisfaction with their insurers, and each answer was assigned a point value. Points were then averaged and totaled for each company.
"Coverage options" and A.M. Best ratings do not affect the scores but are provided as a supplementary resource.
Insure.com collected data for 15 large companies in each category, so not all companies are represented in the study. The top three companies in each category earned Insure.com's "People's Choice Award." In the life insurance category, a tie for third place resulted in four insurers receiving the award.
Insure.com makes these ratings freely available via this site. The views and opinions expressed by users do not reflect the views and opinions of Insure.com. Insure.com expressly disclaims any and all liability in connection with the ratings.
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