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Related topics: financial privacy, identity theft, Liz Weston, health insurance, banking

Trying to protect yourself from identity thieves these days feels like a full-time job.

You don't just have to worry about bad guys stealing your mail or hacking into your bank accounts. Your computer, your phone and even your Facebook account can provide identity thieves the entrée they need to mess with your financial life. Organized-crime syndicates, individual hackers and common criminals are all working overtime to exploit our weaknesses with new gambits and fresh twists on old scams.

Far from thwarting their efforts, though, many of us make ourselves easy targets -- which is why serious identity theft will continue to thrive in the new year.

After talking with some identity-theft experts, including Linda Foley, a co-founder of the Identity Theft Resource Center, and James Van Dyke, the founder of Javelin Strategy and Research, here are my predictions for 2011:

Prediction No. 1: You, or one of your idiot friends, will reveal too much on Facebook.

Foley says scammers comb social-media sites to find out details about their victims that they can then use to figure out passwords and crack the "challenge" questions financial institutions pose, such as "What is your mother's maiden name?" or "Where did you go to elementary school?"

Image: Liz Weston

Liz Weston

You shouldn't use the name of a spouse, child or pet in your passwords, but many people do, and then they or their friends make reference to the names on Facebook. Or the bad guys take over accounts and then put out distress calls for money. Posing as you, for example, they might say they're stranded overseas and need to be wired money immediately.

Or they'll take over a friend's account, because he clicked on a malicious link and revealed his password, then send messages to you and all his contacts, saying, "I can't believe you did that in this video!" Click on the link, and you could be tricked into revealing information, or have malware surreptitiously installed on your computer.

That's just the tip of the iceberg of ways social media can be exploited, and the trend will just gather steam in 2011, Van Dyke predicts. To protect yourself, you should:

  • Bulk up your privacy settings. On Facebook, go to the Account link, click on Privacy Settings, and set everything to Friends Only.
  • Don't give away the store. Don't include your phone number, physical address, e-mail address or birth year on your profile, and consider not using your birthday at all, even if it means forgoing birthday wishes. Your full date of birth is one of the keys to your identity, and not including the year is kind of pointless if you then join the "Central High School 1992 reunion" group.
  • When in doubt, don't. If you get a message or post directing you to a video or picture, be extremely cautious. Try to contact the friend who sent it via some other medium (like the phone) to make sure it's legit. If you can't confirm that it is, don't click on it.
  • Change your password. Don't use the same password for social media, e-mail and financial accounts, and if your social-media account is compromised in any way, change your password immediately. Change your passwords regularly anyway -- every few months is good. It's a little extra work, but it makes your world safer.

Prediction No. 2: You will click on a link and expose yourself to fraud.

Sites like and TinyURL are great for shortening long URLs, which makes them perfect tools for texting, Twitter -- and scammers. You can't tell where you're going when you click on one of these shortened links, so you could wind up in a scammer's lap.

Treat links in texts and tweets just like you would a link in an e-mail: Be extremely suspicious if you don't recognize the source and very suspicious even when you do (because of account takeover). If you click and are sent to a site that asks for e-mail, password or any other identifying information, or that asks you to reset your password -- even if it looks exactly like Twitter or whatever other site you were using -- bail immediately.

Prediction No. 3: Someone will try to use your health insurance.

The lousy economy and high unemployment will increase the chances someone who doesn't have health coverage will try to use yours, Van Dyke warns. Hackers are also after coverage information they can sell (including Social Security numbers) or use to bill insurers for care at crooked clinics.

The number of health care fraud cases doubled from 2008 and 2009, as I wrote in "Thieves are stealing health care," and that trend is likely to continue. The crime can be especially dangerous when other people's health information is mixed in with your own.