VIDEO ON MSN MONEY
Sears sucks because they treat their customers like crap:
Sears has THE WORST customer service of all time. Their home appliance repair is equally top on the list for poorest. 4 tech visits & 8 weeks of waiting to get a Kenmore washer/dryer repaired... and I kissed them bye bye. Just bought new appliances at H.H.G. after decades of Sears loyalty. When a store sucks - I take my money elsewhere. H.H.G. was great, deal was amazing. When delivery was cancelled due to inclement weather I was given a half price 5 year warranty, knocking yet another $250 off my already great deal. Plus they found me 3 REBATES, taking the price down an additional $250 dollars. Low price, rebates, exceptional delivery, warranties, and stellar sales reps... H.H. G., I will be back again. You are my new go-to. So Bye-Bye Sears.
So that was my 1st purchase elsewhere, dear Sears. But now I need a lawn mower, vacuum, towels, dishes, tires, carpet cleaning, clothes, shoes, gym equipment, and roofing. Guess what. Your crappy customer service sent me looking for a washer dryer elsewhere. And now I will continue to spend my money elsewhere... You lose big time when just ONE loyal customer hits your competitors door front and I become pleased elsewhere.
I shop Best Buy, Target, Sears, Walmart, always looking for the best price. I used to shop Macy's quite a bit but haven't since I moved out of my parents house, they are too pricey for me now. I'm not above looking in consignment shops for household items, or Dollar Stores either. I found a sweet little hand painted folk art chair (simple floral design painted on the chair back and legs) for 5 bucks at a consignment store.
Sooner or later they will figure out that the masses are looking for deals, and outnumber the wealthy. I look for quality items and fair prices not expensive cheaply made junk. Always hunting for the deal.
They can all blame their problems on the internet if they like, but in the end, they all did it to themselves.
I, for one, will be perfectly happy to see Best Buy fold.
Way too much CAPITALISM!
That's why the bosses and upper management get all the bonuses, freebees, courtesies, and raises.
The workers get minimum gratuities and considerations. And, the workers mostly end up doing the work of two or more people.
Way too much capitalism with semantic excuses!
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Apple has a new entry in the cell phone wars. But how often do you buy a new phone?
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- As soon as one comes out. I'm an early adopter.
- Every year. I need to keep up.
- Every two to three years, when my contract allows.
- If it's not broken, who needs a new phone?