5 ways Wal-Mart is changing

The company isn't waiting around for the economy to improve. It's begun rolling out a number of new moves designed to boost sales and profits.

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VIDEO ON MSN MONEY

230Comments
Oct 22, 2013 6:42PM
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How about improving in basic things like treating their employees with respect and honesty. Hell, these things shouldn't be something we should ask for, they are basic elements and ethics but again, It is Wal-Mart. How can we demand that if our government has the same work ethics and standards.
Oct 22, 2013 6:25PM
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the best thing walmart could do is stock the shelves. they are always out of something i want
Oct 22, 2013 6:29PM
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When Wal-Mart goes back to the business philosophy of making money rather than that of saving money it just may possibly have some bearing on the future. Until then it is business as usual - treat the employees like dogs and screw the customer.
Oct 23, 2013 10:41AM
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I no longer grace  the doors of Wally World- I have found better merchandise at the 'little' stores around my town. Prices are about the same and there's plenty to choose from.

Oct 23, 2013 12:08PM
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Hey Walmart, how about adding staff at the present locations? I was in a Walmart last night, wanting to look at a watch in the jewely counter, and it took me two trips to the customer service counter and almost 15 minutes to get waited on. By the time a store "associate" came to wait on me I was out of the mood to buy and will buy it elsewhere. More self-service lanes are NOT the answer. If I wanted to wait on myself I'd stay at home.
Oct 22, 2013 7:04PM
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Instead of opening new stores that costs way more ... employ more to work in the existing stores .. I guarantee you it will work :) the parking lot is always full at most any walmart any day of the week but tired overworked employees would be happier and healthier with the help they need to stock and help customers ... trust me there is enough customers looking for items that it could invent (re-invent because Sam Walton had these positions) positions just to help the customer find things while others zone and replenish the shelves :) and baggers to take the bags off the carousel and fill buggies would definitely make the check out smoother and faster
Oct 22, 2013 8:01PM
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How about paying there employees a living wage @ least $15.00 hour and provide all employees health insurance!!!    We the tax payers have bank-rolled their success to long by providing a large percentage of their workers with food stamps and health coverage.....it's all about their bottom line,  Made in the U.S. sounds good , but still their attitude towards the employees  is shameful.....If they want to be a true American  company then lead the way by taking care of your workers instead of  making it the responsibility of  the tax we pay.
Oct 23, 2013 12:12PM
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Don't get too excited over "more made in the USA". It's purely a PR stunt. They are referring to produce, not manufactured goods, and $50B is a drop in the bucket to them as it is when it comes to everything they sell. When they start selling more goods manufactured in the USA (as Sam Walton originally intended for EVERYTHING they sell, before he died and his greedy kids took over), then I'll be impressed.
Oct 23, 2013 12:31PM
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I have refused to shop at Wal-Mart for almost 8 years now.  I do not appreciate the way they treat their customers and the quality of the goods is poor.  I have other stores where I can buy what I want, be treated decently, and get a quality product at a good price.

I also do not appreciate them driving other stores out of business.  With them going for the smaller markets I fear that what few Mom/Pop stores are left, will be driven out of business and decrease the market place competition.

Just another way that Wal-Mart Sucks!
Oct 23, 2013 12:04PM
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Now if they could ban shoppers in sweat pants or pajamas I might shop there

 

Oct 23, 2013 11:57AM
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To me...the main problem is the long lines at the registers and then see how so many registers are empty with no resolution from management to put more employees at the job. I don't think the solution stated here is to put more self pay cash registers. Actually I think that takes more time... and creates a bigger problem for them with people stealing at the self registers.
Oct 23, 2013 12:26PM
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I love the idea of only selling made in the USA products. I'm so sick of seeing "made in china" or made in india" its' just old and annoying.  We need to keep and bring our businesses back to The GOOD OL USA.  This is why we are a falling, we send most of our jobs overseas.  i'm so sick of calling companies and the person on the other end can't understand me and I sure as hell can't understand them..
Oct 23, 2013 10:39AM
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I will shop where they do not have self checkouts, what people do not realize, is the honest shoppers have to pay for the items the people are stealing through the self checkout lines. 
Oct 22, 2013 6:59PM
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I agree with Conner I can't tell you the last time I left with everything I needed or wanted.  
Oct 23, 2013 1:56PM
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I don't see the most important change needed here:  Treat your employees better.  I know that most Walmart employees are not the most skilled, but the do work really hard IMO and deserve better.  I'm not saying necessarily $15 minimum wage for them, but they deserve to be paid better than they are.  And would it KILL you to provide some affordable benefits? Close on Thanksgiving like you used to?  Jettison the managers who treat them like expendables? I do not like that Walmart bullies its employees, bullies its suppliers for discounts, etc.  We would all be better off if we resigned to pay another 26 cents for our product and shopped elsewhere. Time to send a message.  I don't buy groceries there because they are NOT the least expensive. I can shop at another store that is partially employee-owned and treats is employees with respect and I still save money. Wake up Walmart! Perception rules the world and you are now perceived to be evil and money grubbing. No amount of discounts and ads are going to rectify that.
Oct 22, 2013 7:09PM
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Walmart will NOT stock what a customer will request, and what little brand names they do stock sells, they double up on their own product.  Some, of their products are OK, just OK, but most are bland, mushy, and full of unidentifiable stuff.

Clothing is straining to make "seconds status" Thrift stores carry better quality.  Be careful with their electronics, most are shelf pulls from other stores, unadvertised factory re-habs.  And I could go on for about another hour - but you get the point.

Oct 23, 2013 11:14AM
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If they bought more american made goods i would shop there constantly. Now, they advertise something and you rush out to look at it and it isn't there. Never shows up but ads probably got a lot of people to come into store. In citys where they have competing stores around they do a better job. Buy American and they will come.
Oct 23, 2013 12:22PM
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As long as they have the self checkouts, I will be shopping somewhere else. I refuse to pay for the merchandise that the self checkout allows people to steal and the honest customers have to pay for the merchandise. This is just increasing the amount of money that is being lost through stealing, Albertsons got smart and removed the self checkout registers from all of their stores.  Makes since if you really think about not letting merchandise leave the store without being paid for.

Oct 23, 2013 1:17PM
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Wal-Mart is not a place to shop, for most items.  1.They under pay employee greatlty, and with the

Oboma - Wellness Plan, they will make most employs part-timers to avoid insurance an more.

Oct 23, 2013 1:55PM
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More self checkouts is a horrible idea.  More cashiers and less staff cutting would be better. 
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