7 retailers that are shrinking fast

As US consumers cut down on spending, some retail chains are feeling the pain -- and they have little choice but to shutter their weakest stores.

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Jan 16, 2013 9:42AM

I agree that company executives are paid way too much , but that is not all the problem.

 much of the problem has to do with the kind of people Sears & other companies hire

 to be managers in their stores. who wants to talk to someone who doesn't know one end

 of a tool from another, or is more concerned about texting someone instead of taking care of the customer. whatever happened to the day when you could walk into a Sears store & be greeted by

 a proffessional person who knew what they were doing.now it is someone with their hair six diifferent

 colors , covered with tattos & body pierceings & greeting you with" what's up dog" . i believe any sucessful business starts with how well you take care of your customers.

Jan 16, 2013 9:38AM

these companies are slowly going out of business due to our lousy economy, better ways to shop(online,  downloads, my habit an amazon company), and the fact a very good number of people want to buy in the privacy of their own homes. the only things i buy in store are beer, food, etc.



Jan 16, 2013 9:25AM

Companies are going about this all wrong.  If they would just forgo some ( a percentage or two) of their profits  and hire people, who would then be able to purchase things they would actally have a greater sustained profit margin.  Instead they want just profits at the expense of jobs which makes it impossible for people to buy things, which causes companies to loose business, which lessens profits, which closes stores, causing loss of jobs, and on and on it swirls. 


If they all want to go out of business, lessen profits for years and years, then continue to lay off people.  When no one has the $ to buy even necessities I guess we will all be in the bread line soon.

Jan 16, 2013 9:22AM

People all over the country did not forget the corrupt business practices of Blockbuster; a minute late or an employee failed to empty the bin and you were billed $4.50 late fee automatically.  When will greedy corrupt American corporations learn that sound and fair business practices work well every time when mixed with quality personal customer service.  Customers will always want to come back - the magic of residual revenue. 



Jan 16, 2013 9:08AM

 This is sad, but it's been a long time coming for more than just the fault of the fat cats(CEO's) Each of us as Americans have allowed this to happen.


 Sears due to us Americans had no choice but to change where it got its products, because we allowed the NAFTA agreement without setting strong standards...cheap is what we wanted...it's what we got....here's the end result years later..


 Then as Americans we have Voted for a President...who could give two jacks. Odumba is smiling all the way to his island, where he will watch America crumble when his term is over...Hey....you voted for the jack!...or you didn't leave your home and care enough to vote..


 The truth hurts, but my dear Americans, we've allowed this...each event...each CEO...each president...import....unions... consumers...wage demands.....We distroyed ourselves each day for years.... so really who do you want to point your finger at?


Might want to look in the mirror.......Ohh and don't worry....all this will take care of itself..... whatever....

Jan 16, 2013 8:54AM
I worked for Sears for nearly 20 years, when you got good customer service. It's ashame to know this company has been led down the wrong path by a greedy hedge funder.
Jan 16, 2013 8:51AM
I used to be a Sears fanatic - everything had to come from Sears because of their "Satisfaction Guarantee" but that changed long ago, quietly and moved to another motto - "Lets Raise our Prices - and stick it to our Loyal Following" - and now they see their results of forgetting who really is the customer.  Their service and products were once the standard for almost every household in the country - its ashame to see this iconic symbol dying.
Jan 16, 2013 8:47AM
I'm waiting for the day when the headlines read "WalMart" sinking fast !
Jan 16, 2013 8:04AM

I agree with the comments here. One mind set I see with consumers is they all want the best deal and big discounts. The stores drop prices to lure you to there store especially around Christmas time.


We can't expect to earn a higher wage and then shop for $8 shirts. The people sewing the shirts deserve a good wage also. I hear many people complain about there pay scale and want the products made in America but arn't willing to pay top price so the workers here can earn a good wage. You can't have it both ways.

Jan 16, 2013 3:09AM
I just left sears after three years of employment. The decisions that the company are making is the reason for the failing company. They need to quit focusing on getting more money in the system and need to work more on customer service. The customer service in the store that i worked at slowly decreased over the years i worked there. its not the assiocates providing the service bad its the company making it hard to aid the assiocates in the company itself. The first thing cashiers are suppose to ask is "can i put this on a sears card for you" not "were you provided excellent service today and if not how can we improve?" the company needs to quit pushing for credit and start pushing for customer service. in the end happy customers happy company.
Jan 16, 2013 1:29AM
The closings are a reflection of the state of the economy in this country. Government has the ability, through trade regulations and use of our own natural resources, to allow the economy to grow or die. People must be willing to work productively and government must set the conditions to allow growth. Next election, I say vote them ALL out and continue to do so until they get the message.
Jan 16, 2013 12:50AM

I agree completely with mistylite.  So many of us are working at low-paying, non-benefit jobs.  Management is inept.  People are being treated like little more than galley slaves, all in the name of the almightly corporate profit.  It's a sad state of affairs when decent folks with a strong work ethic are relegated to minimum wage drudgery.  Yet the corporate higher-ups, who are not marketing their companies successfully (probably too stupid to know how!), make millions a year.


What has happened to our country????

Jan 16, 2013 12:45AM
America is falling apart because of one thing.  ( GREED ) Its not just the CEO's of the world or the pro athletes or actors. Lets face it if given a chance to bank a bank role most the american public would do it because we have no reason not too. Granted its not right, but our government has been changing our great Nation into a third world country over the past 2 decades. When i was a kid the middle class ran the country and only a few were rich and the poor were few as well. Over the last 20-30 years we have gone from a power house country to a bunch of cry babies. Nobody wants to take responsibility for his or her actions, Especially the Government. Our society is messed up when the criminal has more rights than the innocent. I work for a big company and a bicyclist ran into one of our vehicles. That man sued the company i work for cause he was an idiot. He won the case cause it cost more to fight than to settle. When do we say enough. I say get all the American companies back from over seas. give them a few additional tax breaks to keep them here and close the boarders. America has the resources to stay afloat for decades without outside help. We export our oil and we buy from Saudi (WHY)       
Jan 16, 2013 12:29AM

I avoid Kmart as much as possible. It's the Radio Shack of the 80's - I have to play 20 questions to pay $2.99 for a stick of deodorant.


Do you have a rewards card, what is your phone number, would you like to sign up for rewards plus, would you recommend shopping here survey (NO), do you want the warranty... then wait for a 3 ft register tape in 4 pieces to print...

Jan 15, 2013 11:47PM

You want to cry about overpaid CEO people, how about all the pro athletes and hollywood people??

Jan 15, 2013 11:43PM

Sears (and Roebuck) used to be a major player, I have all Craftsman tools and always shopped there - since the early 80's. They switched my sears card to a Gold card then to Citi Bank-at 24.99%. I got a separate offer from Citi for ZERO % for 12 months and then 12.99% thereafter, A call to sears customer service (thats what they called it) ended in them losing a 30+ year customer !  Too bad when they DO go under that the big whigs still walk away with a bonus- Thats whats wrong with America!!

Jan 15, 2013 11:39PM
I would be lost if Sear go under I do all  things there. All worker are get and go out there way to help. I think they should dump Kmart.
Jan 15, 2013 11:39PM

Most  CEO's of every company are drastically overpaid. They don't understand who is the back-bone of their respective companies. I use the U.S. Post Office as a prime example.

Jan 15, 2013 11:29PM
Blockbuster should be a shining example to Corporate America. Treat customers horribly, overcharge, then overcharge some more. We revolted, you went broke. Maybe you should whine to Congress and blame it on The Pirate Bay.
Jan 15, 2013 11:28PM

Eddie Lampert did not invest in Sears because he thought Sears was a great merchandiser. In the mid 2000's the real estate value of Sears locations was the driving force for the investment. The whole concept from the get go has been to extract value from the company through real estate divesture.

Selling Craftsman tools and Kenmore appliances was simply a means to an end while this real estate unbundling process was allowed to move forward. Sears employees were to be just pawns on the corporate chessboard until the real estate and brands were sold off which at that point...poof... they would be fired!.


Then the real estate Commercial Market crash came in 2008 which drove a nail in that money-making strategy forcing Sears to reconsider staying in business for a few more years to buy time until the commercial real estate market recovers. They don't invest in stores because that is considered throwing real value down the toilet. That is why the Sears experience of 1985 is the same as it is today-- a trip down memory lane providing an outdated and dull shopping experience.

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