Amazon's next 10 victims
The online behemoth has conquered bookstores, and it's rolling over other retail sectors. Retailers at risk include Best Buy, Wal-Mart and RadioShack.
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(1) The best customer service, quick, reliable, almost no questions ask, and easy.
(2) Thousands of products to choose from, within the best search in the industry.
[at HomeDepot.com one searches for a Hammer & you get not only a
hammer but hundreds of other items non related taking up value search time]
(3) A review section, the best in the business, which makes purchase decisions easier.
Last: Reasonable pricing, and shipping free when the total is at least $25.00
What more is there ? Simple and easy. I have no sympathy for other retailers, who
make things not only difficult but gauge the customer. I spend thousands a year at
Amazon so I speak of experience.
Office Depot, Radio Shack, and Pet Smart are all overpriced. To give you an example, I can buy a whole ham chop it up and freeze it in individual bags for dog treats far cheaper than I can buy a 10 ounce bag of dog treats at Pet Smart. Whenever I go into Office Depot the place is empty because they do not cater to walk in customers. Try and purchase a three ring binder for less than 14 dollars or a simple set of dividers for less than 10 dollars and your out of luck. Radio Shack sells junk at astronomical prices. As a consumer I go where I can get a fair deal on good merchandise, which is what Amazon specializes in plus I get free shipping and in most cases I do not get charged sales tax. Do the math folks.
There may be no stopping progress, but it's sad to see our nation slowly put ourselves in a bad economic state so that we can save a buck. That extra buck used to pay for all the benefits our parents received back in the day.
We're all guilty of it though.
The internet and Amazon are so great pretty soon none of us will ever have to interface with another human ever again. We can all live and shop virtually on the internet.
Amazon like all other internet retailers offers nothing but price on any given item (even if there customer service is perfect). I look forward to the day when all of the idiots buying from these guys find everything they purchase must be done online and you can never touch or feel the product because all of the retailers are gone as this article predicts.
You will have to buy on faith, because there will be no retailers left to go experience the actual product you are considering. Add to this that without retail competition Amazon may have to open ther own retail locations to fulfill this consumer demand, and will then loose their competitive advantage and will be forced to raise prices (cycle complete).
Additionally, the sales tax advantage that should have been closed years ago (all internet sales must pay sales tax) and you have a couple of the real reasons Amazon is succesful. Jeff Bezos is really not that smart..just an opportuntist that started out with one really big avantage with the sales tax loophole. I wonder how many political campaigns he has funded to keep this going for as long as it has? Plenty to be sure...
Given the debt and revenue problems this country is experiencing (take a look at the debt clock sometime) and then tell me how great this company really is and how they have addded anything of value to commerce is America? Thats right becuse when you compare the corporate taxes they pay vs the loss of revenue (both sales tax & income tax) of the retailers they intend to put out of business it is a net loss that is very significant.
All of this so Joe Lunchbox can save a few bucks on his/her next TV or book purchase?
Like most other things in this country the masses are easily led and will be all the way to the slaughter, including the author of this article!
And for the record, I would never buy anything like a TV or laptop from Amazon. Read horror story after horror story of someone buying expensive fragile items from Amazon, having them arrive broken and having to go through replacement after replacement. All that shipping, having someone wait at home for the delivery guy, and worry isn't for me. It just isn't worth it, no matter how good your customer service may be... I'll buy a Blu-ray from them, just not the TV to watch it on.
RadioShack lost its marketing direction a LONG time ago and is now chasing its tail. It will do itself in from bad management. Amazon will just help it along. Aside from the "all the money goes to the top" attitude for years, the company just plain lost direction. Now they're an overpriced cell phone store.
For years the employees were abused and paid POORLY. That cost them tens of millions of dollars in Class Action Lawsuits from former managers. Why didn't they just play decent in the first place??????????
Greed got in the way and blurred the direction. Sadly the ones responsible have all walked away with their golden parachutes a long time ago, like the CEO that opened, failed and closed $111 million in bad ventures and then was given the golden handshake when he "retired". Why reward BAD management?????
I may shop at RS once or twice a year when I need an electronic piece of "hardware" today. I have no desire to buy most items there because of high prices and dwindling supply of the back wall "stuff" that they were built from. I sure wouldn't buy my next cellphone there.
Buhbye RS. RIP
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