5 big names that can't keep growing

You know them, and you may own them. But large public companies like Procter & Gamble and AT&T have topped out.

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7Comments
May 17, 2013 12:22AM
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 I have worked for AT&T for 4 years now. When I was hired there were so many people on the floor that we had to share desks, before I left training I had to wait an additional month for a desk to be built for me and the rest of my class; we had 1200 people working at the Atwater call center in California. We are down to about 300 or less reps there now and they are firing us for every conceivable reason. They just fired 4 managers and 2 area managers...for sales. When I hired on it was as a customer service representative, we had to offer services and features but there were no quotas. Before I left training all that changed, not our contract mind you, our responsibilities, we now had to sell Uverse TV and internet and VOIP telephone services, and we had to make quotas or we were written up, and now the market is saturated they have raised our quotas. If we continued to not make quota we eventually went to a final written warning, which is where I am right now along with most of the other remaining workers. Though we have been told (by managers who have been fired and the area mangers who have also been fired) that the center is not closing down, well, I have never believed it and believe it less now. So far I have been right about everything I thought they were going to do so I put forth this hypothesis: we will be outsourcing all our call center jobs to India and groups of contractors and sub contractors will be selling Uverse TV, Dish TV, and Direct TV, and the accompanying internet and VOIP phone services. I am sure this is the only way Randall Stephenson can foresee keeping his 2.2 million dollar salary per year, fire the help and out source to lowest bidder rather than pay the lowest salary of all cell companies, including T-Mobile for God's sweet sake!  After fours years I am finally making $14.00 per hour, whoopdie-do! Now I will let you in on what they think is a big secret: 3.0 and 6.0 Uverse internet really IS DSL, they just re-named it and made you buy another $100.00 modem, and oh yeah, they ARE throttling the speed, even on the lowest internet packages. So the commercials are true about the crappy internet speeds, I know first hand, that is what I have. The cell service, the customer care and the tech support is all I can brag about with this company, so don't get used to it because you will be hearing "Hello, this is Dave from AT&T" in an Indian accent very soon!
Jun 20, 2013 7:43AM
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Get a grip on life, the business world has changed. The blame should go on the education system in the United States. The Prussian system of education doesn't work. The management of all companies has change. A person who, knows the business  isn't in charge. Instead an accountant is head of the company. The accountant only knows  figures, and not the business. They have taken  personality out of the business and it will fail, but look good on paper, and they won't accountable for its failure.
Jun 20, 2013 12:30PM
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What happened to the rest of my comments?  They disappeared..
Jun 20, 2013 12:27PM
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I worked for Mountain Bell Tel. for 15 years --I'm still angry with them.  I bought stocks every month and ended up owning around l95 or 200,l I can't remember.  Anyway AT&T was our boss and

 

 

 

 

 

 

 

 

 

 

 

 

 

I also worked for Mountain Bell Telephone (AT&T ) for l5 years & bought stock every month.  When they closed all our offices in Mt. they took our stock & gave us stock of no value..  I'm still mad over that.  I had almost 200 stock  _Now I have about 30 or more..   I wouldn't  use any of their products now.  I sold many of theirs while I was employed by them.

 

 

 

 

 

 

 

 

 

 

Jun 20, 2013 12:13PM
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Most useless BS article I have ever read....  and No I don't work for any of the companies listed!
Jun 20, 2013 5:03AM
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they call this Reaganomics......it all started downhill with Reagan--downsizing,,no benefits..firing air traffic controllers.......mazimizing profits for companies but leaving little for the human resources that create success in any organization.........however it has gottern worse under the Obama  administration......................
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