The 2011 Customer Service Hall of Fame

Customers may not always be right, but at these companies -- a cross-section of retailers, tech names and even an airline -- they're always respected.

By Karen Aho

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VIDEO ON MSN MONEY

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[BRIEFING.COM] The stock market ended the Thursday session on an upbeat note with blue chips showing relative strength for the second consecutive day. The Dow Jones Industrial Average (+0.4%) and S&P 500 (+0.3%) settled ahead of the Russell 2000 (+0.2%) and the Nasdaq Composite (+0.1%). It is worth mentioning the benchmark index posted its fourth consecutive gain, registering a new record closing high at 1992.38.

Equity indices climbed out of the gate thanks to early strength among ... More


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