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Kenmore sucks now anyhow. Just bought a new Kenmore washer a little over a year ago and thought it had a two year warranty. The thing breaks like a week ago through no fault of our own. A little plastic piece broke apart. It controlled the door that controlled the washer. Well I called sears they tell me its 200 bucks to fix because my warranty went out. I'm like what I thought all appliances there had a two year warranty the lady says no and that its general wear and tear so I will be billed for repairs. I kept trying to explain its a design error but the lady would not listen. She even asked me if I went to college for machines, because I'm a female she didn't expect it when I said yes I'm a mechanic. I got the part myself in the end and fixed it. The hastle and the assumption that I'm just a little housewife that doesn't know a thing about machines by customer service has made me think twice about ever using sears again. I wonder how many other people they have been screwing. Sears is selling of shotty appliances beware. Oh and our Sears lawnmower broke last year I repaired it myself but its not right for it to break after only owning it a couple of months.
Oh and I wrote them on my experience and never got a reply I feel like I dated a jerk and he didn't call. HAHA
Hey 2cars, I did 37yrs. at Sears, repairing the stuff we sold.
Nothing is the way it use to be. Try to get help in the plumbing dept. at Home Depot.
And a lot of the stock is in wrong bin boxes.
I tried to get cutting oil for my pipe threader, there was no one in dept. I couldn't find it with pipe material, I was then sent to Hardware, which referred me back to plumbing. It wasn't an emergency, so I tried another Home depot, got the same runaround. And no Satisfaction Guarantee.
Later I stopped at plumbing supply, of course they had it.
So you are back to two cars, It sounds like the kids have left the nest. wish I was at that stage. We now have tree cars, soon it will be four.
I Still have an 18 & 16yr. old's at home, I'ts not exactly what I expected my retirement to be, but stuff happens. Ken,
jss67
For the most part I would agree with you, but this is my problem, I have been in retail for over 25 years and I have seen all of the changes. Here is the problem I have run into. The most my company pays is 7.64 per hour(min wage) for that amount of money it is not worth their effort to break a sweat. I lost more people to unemployment this past year because why work when you can make the same amount sitting around. Also now most companies do not hire full time to save expenses from the gov. I will agree that the work ethic of this younger generation leaves something to be desired, but we have nobody to blame but ourselves
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