Kenmore sucks now anyhow. Just bought a new Kenmore washer a little over a year ago and thought it had a two year warranty. The thing breaks like a week ago through no fault of our own. A little plastic piece broke apart. It controlled the door that controlled the washer. Well I called sears they tell me its 200 bucks to fix because my warranty went out. I'm like what I thought all appliances there had a two year warranty the lady says no and that its general wear and tear so I will be billed for repairs. I kept trying to explain its a design error but the lady would not listen. She even asked me if I went to college for machines, because I'm a female she didn't expect it when I said yes I'm a mechanic. I got the part myself in the end and fixed it. The hastle and the assumption that I'm just a little housewife that doesn't know a thing about machines by customer service has made me think twice about ever using sears again. I wonder how many other people they have been screwing. Sears is selling of shotty appliances beware. Oh and our Sears lawnmower broke last year I repaired it myself but its not right for it to break after only owning it a couple of months.

Oh and I wrote them on my experience and never got a reply I feel like I dated a jerk and he didn't call. HAHA