5 car brands with the most loyal buyers

Whether it's to replace an old car or to make a new addition to the family fleet, these automakers are best at turning current owners into repeat customers.

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335Comments
Aug 6, 2014 7:28AM
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My loyalty to Ford is due entirely to the fact that I've managed to find a very reliable dealership garage. That said, I do drive past 2 other Ford garages on my way to it, but the one I go to is run by honest people that would rather cut me a deal on service today knowing I'll be back in 8-10 years to buy a brand new vehicle rather than sell me a "Johnson rod" to make a quick buck today, and lose my trust.
It's about honesty and having the vision to see long term rather than how much can we make in the short term, and that's controlled by individual people, not brand names.
Aug 6, 2014 9:00AM
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Congratulations Ford! Nice job. Keep it up.
Aug 6, 2014 9:50AM
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No taxpayer bailout.  That's enough reason to keep buying them.
Aug 6, 2014 7:38AM
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I absolutely love my Ford F-150 truck!  It exudes quality throughout.  Prior to purchasing my Ford F-150, I did "shop around", and I did also look at the GMC, and the RAM truck.  Trust me, there is no comparison when considering these three major brands.  The Ford wins hands down in virtually every aspect.  It is no wonder that Ford is Number 1.  They deserve it.  They earned it.
Aug 6, 2014 9:43AM
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I have owned 2 Chevys (one was a 5.0 L Nova), 5 Hondas (one was actually an Acura -- but that's a Honda), 1 Mazda, and 3 Fords.


The car with the most problems was the 2004 Honda Odyssey EX-L (all kinds of electrical issues).


The car with the least problems was the 2009 Ford Mustang GT.


The oldest car I own that is still a very reliable car is the 1963 Ford Falcon Sprint Convertible.


Your experience may vary, but my experience is that Ford automobiles are reliable in the short term AND in the long term.

Aug 6, 2014 6:15AM
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No surprise...best quality built car out there, one of two American owned and built cars left in the country, and didn't do the bailout. And hasn't had 22 million+ cars recalled in the last 6 months.

Sells the number one truck for the last 30+ years, and has the original and still the best Pony Car out there...the Mustang. Along with everything else in between...no reason to ever look anywhere else for a car or truck to buy.

Aug 6, 2014 9:32AM
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I used to drive GM for over 20 years and got tired of the warrantee man saying my car isn't working properly because of the way I drive, or, they all do that.  Then I bought a Ford.  I must drive a Ford differently, it worked perfectly.  Bought more Fords and it seems that they don't mind the way I drive.
Aug 6, 2014 8:16AM
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I love my Ford Mustang and will never buy another GM!
Aug 6, 2014 10:27AM
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Remember when Ford had genuine troubles with design,  engineering,  and manufacture back in the 80's?
Well,  they're not like that anymore.  Not at all.  Try one,  you'll like it.

Aug 6, 2014 9:53AM
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On my third f-150. Can't wait to get a new one! Great trucks!
Aug 6, 2014 10:00AM
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"and the Sentra competes with the Honda () Accord and the Toyota () Camry."

Wait, what??? Last I checked, the Sentra competed with the Civic and the Corolla, and the ALTIMA competed with the Accord and Camry.

Also, mentioning that the Impala got very high CG ratings is pointless. CG ratings should very rarely be taken seriously, as they do not account for anything other than initial impressions.
Didn't the early Chrysler 300s get stellar CG ratings too? Oh, right, we see how well those cars did as time progressed.
Aug 6, 2014 8:52AM
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I bought a 1994 F150XL with 255k miles on it from a check cashing place 5 yrs ago. I beat the hell out of it and it keeps on going. Can't drive it on wet days or snow because only the right rear tire has power but the engine is amazing. I think it has 275,000 on it and no reason why it will not keep on going another 250k. Great truck for Arizona.
Aug 6, 2014 8:42AM
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"Some of the brands that didn't make it into the top 10 received lower ratings because of their more narrow product offering, said Thomas Libby, IHS Automotive's manager of loyalty solutions and industry analysis.  "One of those is Porsche," Libby said, adding that the brand is almost entirely devoted to small two-door sports cars. "For a 911 owner who needs a family hauler -- they have to leave the brand.""


Ummmm....last I checked, Porsche made the Panamera sedan and the Cayenne SUV.  So it would seem that the product offering is not as "narrow" as Mr. Libby thinks, nor would 911 owners "have to leave the brand."  Just saying... 

Aug 6, 2014 7:18AM
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Havent owned a Ford 37 years of driving and and counting. Last 3 cars have been Hondas but they wont be getting my business anymore. Owned 4 new Jeeps in a row and can forget them too. All cars seem to be getting less quality and higher pricing. I do like the new Mustang but by the time you put a V8 in it all the sudden its 40 grand...Think Ill just keep driving my paid off cars and save the money.
Aug 6, 2014 10:19AM
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My mustang is 10 years old.  I bought it used when it was 2 years old with 14,500 miles on it. It now has 110,000 miles on it.  I've changed the alternator twice and have gone through a couple sets of tires and brakes (I drive really fast).  It is easily the best car I have ever owned (I've had 2 other mustangs).
Aug 6, 2014 9:18AM
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I started leasing Ford Explorers in the mid 90s because my brother was selling at a local Ford dealership.  I finally bought one in 2001 and am still driving it.  My wife and I bought a Buick Lacrosse for the sedan in our life (I wanted the new Taurus) but I definitely will buy another Ford SUV when the time comes.  Meanwhile I will continue to drive my 14-year-old Explorer until it dies on me.  Other than routine service, I have had very few problems with it.
Aug 6, 2014 9:50AM
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loyality starts with how you are treated,GM treated me like dirt i will never buy from them again,Honda best car i ever owned,when i went back to Honda to buy another they didn't want to work with me,i went to Toyota,they worked with me on buying,they have treated me right,and proven very reliable,i currently have over 750,000 miles between my 3 Toyotas, and all run like the day i bought them
Aug 6, 2014 8:05AM
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Purchased a 2005 Ford F-250 turbo-diesel new from my local Ford dealer. I had more trouble with that truck than any other vehicle I have ever owned. I had owned Ford trucks for 20 years. Then I purchased a new Chevy Silverado, after 120,000 miles I cannot say enough good things about this truck. I guess it boils down to which vehicle you happen to drive off the lot, and the particular year and  model of it.
Aug 6, 2014 12:13PM
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 I learned to drive in a well worn  1948 F-1 Ford PU that was  a farm truck when I was 12. You wouldn't believe how much I loved that truck. For several years I wasn't allowed to leave the farm in it.  It pulled the manure spreader, hauled hay, and did every nasty job there was and still remained serviceable until a tree fell on it in 1996. Both of my sons learned to drive in it and other than a couple of clutches it was pretty much trouble free. Looking back now I wish I had fixed it when the tree fell on it. We have a 2012 F-150 now that's been a very good truck, but I don't have the emotional attachment that the 48 had. We've always been a Ford family and will continue to be.


Aug 6, 2014 10:42AM
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This article needs some corrections.  First of all, for a Porsche owner who needs a family hauler, they DON'T have to leave the brand.  They buy a Cayenne.  And the Sentra is NOT competition for Accord, nor Camry.  That would be the Altima.

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