The airline is making several changes to its SkyMiles program in hopes of keeping customers happy and loyal.
Issuers are pushing co-branded cards, but consumers can often benefit, too.
February promotion gives travelers a taste of airborne Wi-Fi in hopes they'll pay for additional service on future flights.
Airline asks passengers for secret bids on how much they want to give up their seats on full flights.
In an effort to bring in more revenue and customer loyalty, airlines are selling all kinds of extras.
Delivery, originally scheduled for May 2008, is now put off until later this year.
Southwest revamps its frequent flier program to reward travelers who buy more expensive tickets. Business travelers may benefit.
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