Crafting the right apology to an angry customer has become an art form, and carriers work harder at it than just about anyone.
Geopolitical unrest and broader-market pressures are taking their toll on the industry.
The carrier spent 43 years trying to conquer the US market. Today it moves on to the rest of the world.
The proposed raise will hit the middle class right where it hurts. It couldn't come at a worse time.
It's borrowed the name of a low-cost carrier popular in the 1980s and will begin service with just 4 round-trip daily flights.
Staking the middle ground between full-service and ultra-discount carriers is tough.
The airlines are battling for gates at Love Field in Dallas, where Southwest is king.
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The Market Dispatches column has been discontinued. Here's where to find the latest stock and business news on MSN Money, and the latest from market writer Charley Blaine.
MONEY & POLITICS
Breaking up big banks is an untested solution to the too big to fail problem that attempts to isolate and dismantle large, troubled institutions while protecting the rest of the economy.
PCs and travel are hot, big-screen TVs and Apple aren't so much, in our August Buying Guide.
Six weeks later, most Americans have forgotten about the 2014 tax season -- except those who didn't file by the April 15 deadline.
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