As much as we might be blinded to this fact by outsourcing trends and late-night comedy skits, CS reps are people, too.
And why I hate them even more now.
There are ways to cut through the compulsory trailers and ads and go right to the movie.
The growing popularity of group buying has drawn a shady element.
You may not realize it, but you probably can't sue your credit card company and other businesses you deal with. That may be ending. Here's why it matters.
Rogue app allows hackers to post spam on Facebook pages.
Wells Fargo is ordered to return $200 million in overdraft fees a federal judge says were obtained through deceptive manipulation.
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It's been a rough road for the car-rental company. Analysts downgrade the stock after the news.
The Market Dispatches column has been discontinued. Here's where to find the latest stock and business news on MSN Money, and the latest from market writer Charley Blaine.
MONEY & POLITICS
Breaking up big banks is an untested solution to the too big to fail problem that attempts to isolate and dismantle large, troubled institutions while protecting the rest of the economy.
Under new Obamacare rules, parents can keep their adult children insured till age 26, but they're not responsible for the deductibles.
Six weeks later, most Americans have forgotten about the 2014 tax season -- except those who didn't file by the April 15 deadline.
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