As much as we might be blinded to this fact by outsourcing trends and late-night comedy skits, CS reps are people, too.
And why I hate them even more now.
There are ways to cut through the compulsory trailers and ads and go right to the movie.
The growing popularity of group buying has drawn a shady element.
You may not realize it, but you probably can't sue your credit card company and other businesses you deal with. That may be ending. Here's why it matters.
Rogue app allows hackers to post spam on Facebook pages.
Wells Fargo is ordered to return $200 million in overdraft fees a federal judge says were obtained through deceptive manipulation.
VIDEO ON MSN MONEY
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An interest rate tease in The Wall Street Journal sends the market into an optimistic tizzy -- but one that doesn't end quite at the top.
The Market Dispatches column has been discontinued. Here's where to find the latest stock and business news on MSN Money, and the latest from market writer Charley Blaine.
MONEY & POLITICS
Breaking up big banks is an untested solution to the too big to fail problem that attempts to isolate and dismantle large, troubled institutions while protecting the rest of the economy.
Some workers lose up to a quarter of their paychecks paying off old debt from credit cards, medical bills and student loans, as well as child support.
Six weeks later, most Americans have forgotten about the 2014 tax season -- except those who didn't file by the April 15 deadline.
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