Company is paying customers more than they spent, in hopes of getting back millions of glasses recalled over cadmium.
Painted designs on the glasses contain a known carcinogen.
Among the tips: Don't be afraid to be on hold -- and use it to your advantage.
A new website provides an outlet for AT&T wireless users who are fed up with the network's ability -- or lack thereof -- to carry calls.
Angry consumers have found creative ways to seek satisfaction from companies that have mistreated them.
No apology, and a credit blot from collection remains. Will our cell phone companies ever change and let us trust them?
Nearly 1,000 complaints have been submitted to the Texas Attorney General's Office and the Better Business Bureau.
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Serious issues like drought and the deterioration of the developed world spell opportunity for this industry leader.
The Market Dispatches column has been discontinued. Here's where to find the latest stock and business news on MSN Money, and the latest from market writer Charley Blaine.
MONEY & POLITICS
Breaking up big banks is an untested solution to the too big to fail problem that attempts to isolate and dismantle large, troubled institutions while protecting the rest of the economy.
Saving just a single month of expenses may take longer than you think. See how your savings rate affects how quickly you can build a solid emergency fund.
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