Voicing dissatisfaction can wake management from its stupor and improve service and quality for everyone.
Bank of America restores a customer's free checking for life after he complained to the media.
You don't have to have a spending problem to waste hundreds of dollars on bank fees. You just have to be ignorant about your account.
These scams and others like them depend on people making impulsive decisions. A little knowledge may help you think twice.
Identity theft once again is No. 1 on the FTC's list. Banks and lenders broke into the top 10 at No. 4.
New apps offer to wait on hold for callers. Is the end of phone rage near?
Updated federal regulations require that telemarketers get your written permission before sending you prerecorded messages. Political campaigns and charities are exempt.
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All hail the bull market, which ended the week with a big rally. But it also is starting to look a little like 1987, which suffered an epic blow-out.
The Market Dispatches column has been discontinued. Here's where to find the latest stock and business news on MSN Money, and the latest from market writer Charley Blaine.
MONEY & POLITICS
Breaking up big banks is an untested solution to the too big to fail problem that attempts to isolate and dismantle large, troubled institutions while protecting the rest of the economy.
The IRS is struggling to combat identify thieves who file fraudulent tax returns in the names of older residents who don't need to file.