More than a third of the mortgage complaints received by the Consumer Financial Protection Bureau come from people who can no longer afford their payments.
Extended BlackBerry outages, failed debit card fees, and a new barcode to curb the most extreme couponers are among them.
Customers have let it be known that they're not going to accept new charges without added value in return.
Shades of Bank of America or Netflix: Verizon's new $2 fee for paying a bill with a credit card has customers fuming.
Some customers are finding out that the orders they placed way back on Black Friday will not be filled.
Sales of 100-watt incandescents have spiked before new energy-efficiency standards take effect on Jan. 1.
The Consumer Financial Protection Bureau is testing a form that explains in plain language what customers are signing up for.
If you can't beat 'em, join 'em, the manager of a new concert and theater venue apparently believes.
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MARKET DISPATCHES
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MONEY & POLITICS
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SMART SPENDING
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SMART TAXES
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