If Santa were to rate companies on their customer service policies, which ones would get lumps of coal in their holiday stockings this year?
With competition for consumer dollars tight, stores are starting their Black Friday sales earlier than ever -- but is that really what we want?
Consumers may have won a battle when the big banks dropped their proposed debit-card fees earlier this year, but the war is far from over.
Waiting for the cable guy and other in-home appointments and deliveries costs Americans an average of $250 in lost wages, poll says.
At least 650,000 people have joined credit unions since Bank of America announced its $5 monthly debit card fee, not including last-minute adherents of Bank Transfer Day.
Big banks may have scrapped plans to charge fees for debit card use, but many customers are still angry and taking their money elsewhere.
The much-despised debit card fee is dead. But if it had survived, it would have made the big banks a heap of money.
Now that Bank of America and other big banks have backed away from plans to charge monthly debit card fees, customers can celebrate -- and prepare for the next round.
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