A new study found that Americans' overall satisfaction with credit card companies is at an all-time high.
You want to lay off the Whoppers and Big Macs. But sometimes you're in a rush and the drive-thru is right there, and those fries are so good.
Are you mad as heck? Make sure your complaint letter gets attention by following these tips.
I've sat on both sides of the customer service line -- taking abuse from callers and getting angry at unmotivated CS reps too. Here are some lessons I've learned.
Capital One can, according to the fine print in its cardholder agreement. But the bank says it doesn't visit customers.
Procrastinators may find that a snowy Valentine's will put their plans on ice -- or at least, result in one heck of a no-gift excuse.
Some contracts are costly or difficult to get out of. We focus on three services with contracts that consumers often struggle to end early.
VIDEO ON MSN MONEY
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It's time for a reality check in advance of the Chinese e-commerce giant's much anticipated initial public offering.
The Market Dispatches column has been discontinued. Here's where to find the latest stock and business news on MSN Money, and the latest from market writer Charley Blaine.
MONEY & POLITICS
Breaking up big banks is an untested solution to the too big to fail problem that attempts to isolate and dismantle large, troubled institutions while protecting the rest of the economy.
In this scheme, scammers are asking for lots of personal information by posing as government officials.
Six weeks later, most Americans have forgotten about the 2014 tax season -- except those who didn't file by the April 15 deadline.
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