We pity the poor concierges who had to respond to these questions.
Angry consumers have found creative ways to seek satisfaction from companies that have mistreated them.
The company was slow to set up a procedure, but it now has a form on its website. Retailers are also issuing refunds.
Survey measured variation in prices, plus how many shops changed their estimates when presented with the industry standard price.
Price cuts help talkers and texters, but users of mobile Web could see bills increase.
Whistleblower says charges for erroneous data usage are intentional.
Learn how to get a your report from this agency.
VIDEO ON MSN MONEY
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A light news day combined with heavy technicals weighed on the market.
The Market Dispatches column has been discontinued. Here's where to find the latest stock and business news on MSN Money, and the latest from market writer Charley Blaine.
MONEY & POLITICS
Breaking up big banks is an untested solution to the too big to fail problem that attempts to isolate and dismantle large, troubled institutions while protecting the rest of the economy.
Buy a new refrigerator, and you could see your utility bills drop because of new energy-efficiency standards.
Six weeks later, most Americans have forgotten about the 2014 tax season -- except those who didn't file by the April 15 deadline.
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