Interstate movers who illegally hold household goods hostage can now be fined at least $10,000.
Voicing dissatisfaction can wake management from its stupor and improve service and quality for everyone.
Bank of America restores a customer's free checking for life after he complained to the media.
If you are active on Facebook, Twitter and LinkedIn, you probably have some online influence -- but do you know what it's worth?
With the proliferation of easy-to-use online directories that put consumer reviews at your fingertips, who uses the Yellow Pages anymore?
The average cost of overdraft fees has risen over the past four years, but banks are earning less revenue from overdrafts.
The big banks are trying to entice the not-quite-rich with these no-fee checking accounts. But what are you really getting when you sign up?
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The apparel chain takes a hard hit after blaming the weather for its quarterly sales decline. But cold temperatures don't explain the drop in full-year sales as well.
The Market Dispatches column has been discontinued. Here's where to find the latest stock and business news on MSN Money, and the latest from market writer Charley Blaine.
MONEY & POLITICS
Breaking up big banks is an untested solution to the too big to fail problem that attempts to isolate and dismantle large, troubled institutions while protecting the rest of the economy.
Even when they have a plan for their refund check from Uncle Sam, Americans often don't realize how they actually spend the windfall.
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