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Jan 29, 2013 3:57PM on Smart SpendingBy MSN Money Partner

Facebook has settled a class-action lawsuit over its use of members' names and faces in advertisements, an email sent to 125 million users says.

Dec 21, 2012 11:28AM on Smart SpendingBy Stacy Johnson

Use these techniques to reach a real person and avoid time moving from phone tree to phone tree or being put on hold.

Oct 2, 2012 12:49PM on Smart SpendingBy MSN Money Partner

American Express will pay more than $100 million to settle allegations that it misled consumers.

Aug 2, 2012 12:37PM on Smart SpendingBy MSN Money Partner

Interstate movers who illegally hold household goods hostage can now be fined at least $10,000.

May 22, 2012 7:56PM on Smart SpendingBy MSN Money Partner

Voicing dissatisfaction can wake management from its stupor and improve service and quality for everyone.

Apr 27, 2012 4:58PM on Smart SpendingBy Karen Datko

Bank of America restores a customer's free checking for life after he complained to the media.

Apr 26, 2012 3:35PM on Smart SpendingBy Giselle Smith

If you are active on Facebook, Twitter and LinkedIn, you probably have some online influence -- but do you know what it's worth?

Apr 10, 2012 6:45PM on Smart SpendingBy MSN Money Partner

With the proliferation of easy-to-use online directories that put consumer reviews at your fingertips, who uses the Yellow Pages anymore?

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