Yes, that headline says 'billion.' But that amount didn't stop the account holder from doing the right thing.
Extended BlackBerry outages, failed debit card fees, and a new barcode to curb the most extreme couponers are among them.
Customers have let it be known that they're not going to accept new charges without added value in return.
Will you be tempted to dump your Netflix DVD-by-mail service when the post office adds another day to first-class delivery?
If you guessed wrong about some of those 'perfect' holiday gifts, how can you ensure your recipients will get full value on a return?
If Santa were to rate companies on their customer service policies, which ones would get lumps of coal in their holiday stockings this year?
Consumers may have won a battle when the big banks dropped their proposed debit-card fees earlier this year, but the war is far from over.
VIDEO ON MSN MONEY
Copyright © 2014 Microsoft. All rights reserved.
Fundamental company data and historical chart data provided by Morningstar Inc. Real-time index quotes and delayed quotes supplied by Morningstar Inc. Quotes delayed by up to 15 minutes, except where indicated otherwise. Fund summary, fund performance and dividend data provided by Morningstar Inc. Analyst recommendations provided by Zacks Investment Research. StockScouter data provided by Verus Analytics. IPO data provided by Hoover's Inc. Index membership data provided by Morningstar Inc.
As geopolitical tensions threaten to spin out of control, investors are wondering how best to position their portfolios for the global turmoil.
The Market Dispatches column has been discontinued. Here's where to find the latest stock and business news on MSN Money, and the latest from market writer Charley Blaine.
MONEY & POLITICS
Breaking up big banks is an untested solution to the too big to fail problem that attempts to isolate and dismantle large, troubled institutions while protecting the rest of the economy.
Occupy Wall Street bought and forgave the student loan debt of more than 2,700 Everest College students.
Six weeks later, most Americans have forgotten about the 2014 tax season -- except those who didn't file by the April 15 deadline.
MUST-SEE ON MSN
- Video: Easy DIY smoked meats at home
A charcuterie master shares his process for cold-smoking meat at home.
- Jetpacks about to go mainstream
- Weird things covered by home insurance
- Bing: 70 percent of adults report 'digital eye strain'