Three companies you may not have heard of topped J.D. Power's ratings of car insurance companies.
A lot of these fees seem unfair and disproportionately high for the service rendered.
A recent Consumer Reports survey found that two-thirds of us have been so ticked off by poor customer service that we've walked out of a store.
Spirit Airlines is advertising the new charge as a way to save money. Honest.
You don't have to pose a danger to get booted from a flight. And there's no recourse, even if the flight attendant overreacted.
A new survey identified Web retailers that are speediest at answering emails and getting a customer-service rep on the phone, and those that take their sweet old time.
Studies show that mistakes are common, and overwhelmingly in favor of the seller.
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The Market Dispatches column has been discontinued. Here's where to find the latest stock and business news on MSN Money, and the latest from market writer Charley Blaine.
MONEY & POLITICS
Breaking up big banks is an untested solution to the too big to fail problem that attempts to isolate and dismantle large, troubled institutions while protecting the rest of the economy.
If you worry about money after the streetlights come on, these actions may help you rest easier.
Six weeks later, most Americans have forgotten about the 2014 tax season -- except those who didn't file by the April 15 deadline.
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