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Jul 6, 2011 9:07AM on Smart SpendingBy doubleace

It can be done -- quite easily -- but you have to provide 'biometric' data and pay for the privilege.

Jul 1, 2011 1:23PM on Smart SpendingBy MSN Money Partner

Three companies you may not have heard of topped J.D. Power's ratings of car insurance companies.

Jun 28, 2011 8:08AM on Smart SpendingBy MSN Money Partner

A lot of these fees seem unfair and disproportionately high for the service rendered.

Jun 23, 2011 3:43PM on Smart SpendingBy Stacy Johnson

A recent Consumer Reports survey found that two-thirds of us have been so ticked off by poor customer service that we've walked out of a store.

Jun 22, 2011 10:59AM on Smart SpendingBy MSN Money Partner

Spirit Airlines is advertising the new charge as a way to save money. Honest.

Jun 20, 2011 7:31AM on Smart SpendingBy MSN Money Partner

You don't have to pose a danger to get booted from a flight. And there's no recourse, even if the flight attendant overreacted.

Jun 17, 2011 4:43PM on Smart SpendingBy MSN Money Partner

A new survey identified Web retailers that are speediest at answering emails and getting a customer-service rep on the phone, and those that take their sweet old time.

Jun 7, 2011 11:40AM on Smart SpendingBy doubleace

Studies show that mistakes are common, and overwhelmingly in favor of the seller.

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