Apple solves mystery of faulty iPhones
Turns out the problem was not the antenna. A software fix is in the works.
The theory of the problem, many users said, was a faulty antenna that failed to work because it's built into the outer skin of the device. If you hold the phone a certain way, the antenna doesn't work.
The real problem is that the formula the iPhone uses to estimate signal strength "is totally wrong."
Cell phones measure signal strength by bars in the screen. In Apple's case, the bars are in the upper left corner of its screen.
How bad is the formula? Really bad, Apple conceded.
"Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength," the company said in a statement on its Web site today.
And, it mentions almost as an aside, the same problem is in the iPhone 3GS and the iPhone 3G. It doesn't say whether there are problems with the iPad.
How to fix? Apple will use a new signal-strength formula, built by AT&T (T), oft criticized for operating a network that can't handle all the demand from iPhone users. Post continues after video:
While the signal strength won't change, the iPhone 4 will give you a more accurate measurement.
The fix will be available in a few weeks and will also be good on the iPhone 3GS and the iPhone 3G.
Apple shares were off 0.6% to $247 this morning. The stock is down nearly 10% since peaking at $274.07 on June 18.
Copyright © 2014 Microsoft. All rights reserved.
Fundamental company data and historical chart data provided by Morningstar Inc. Real-time index quotes and delayed quotes supplied by Morningstar Inc. Quotes delayed by up to 15 minutes, except where indicated otherwise. Fund summary, fund performance and dividend data provided by Morningstar Inc. Analyst recommendations provided by Zacks Investment Research. StockScouter data provided by Verus Analytics. IPO data provided by Hoover's Inc. Index membership data provided by Morningstar Inc.
[BRIEFING.COM] The stock market ended the holiday-shortened week on a mixed note as the Dow Jones Industrial Average shed 0.1%, while the S&P 500 added 0.1% with seven sectors posting gains.
Equity indices faced an uphill climb from the opening bell after disappointing quarterly results from Google (GOOG 536.10, -20.44) and IBM (IBM 190.04, -6.36) weighed on the early sentiment. Google reported earnings $0.15 below the Capital IQ consensus estimate on revenue of $15.42 ... More
More Market News
|There’s a problem getting this information right now. Please try again later.|
VIDEO ON MSN MONEY
MUST-SEE ON MSN
- Video: Easy DIY smoked meats at home
A charcuterie master shares his process for cold-smoking meat at home.
- Jetpacks about to go mainstream
- Weird things covered by home insurance
- Bing: 70 percent of adults report 'digital eye strain'