Dunkin' Donuts praises employee after racist tirade
The woman who videotaped her rant, however, is experiencing the Internet's revenge.
Taylor Chapman posted the eight-minute video online, hoping to show the world that when you rudely berate teenage employees -- and threaten to blow up the planet, as an aside -- you will indeed get the free food promised after you didn't get a receipt during a prior visit.
Chapman's world has now been turned upside down. Vengeful Internet users have posted her home address, phone number, email addresses and date of birth. The 27-year-old is being slammed online as a horrible person. She has deleted her Facebook page and is being hounded by The Smoking Gun and other sites.
And the two employees who took her abuse, including an unfailingly polite 18-year-old who earns about $8 an hour, are getting lauded by Dunkin' Donuts. "We commend the franchisee's crew member for handling this difficult situation with grace and patience," the company said in a statement sent to Gawker. The owner of the franchise has reached out to the employee to express appreciation, Dunkin' added.
Others have started an campaign to raise $10,000 for the two employees, though by Wednesday the campaign had received only $585 in pledges.
The teenager, Abid Adar, told The Smoking Gun that he had never encountered a customer as rude as Chapman. He plans to attend Florida Atlantic University in the fall and hopes to become a doctor -- and from what we've seen, he will probably be a very patient one.
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maybe the kid will become a doctor a specialist and she will become his patient
pay back time. lmao.
I certainly hope that this was all worth it. To talk to someone like that and to really care that much about such a trivial issue is unreal. So now her world is turned upside down? Who cares!! She deserves what she gets. I hope she doesn't get a minute of peace and guess what after she walked out the store I am sure they just laughed about her.
I hope she is enjoying the negative feedback that she is getting. Honey sometimes using social media is not a good idea.
Kudos to these workers!!! They are to be commended!
So, pathetic that someone would behave in such a childish manner; then post it on Facebook as though she has accomplished a great feat. The teenage workers get my praise, for one because they acted in a mature manner and handled the situation with grace, for two they are working. When working in the fast food industry for minimum wage, its hard and there are jerks like this idiot, who come in everyday. Dunkin should at least offer something to the two of them for great customer services.
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With sales suffering as a string of novelty menu items missed the mark, the fast-food chain's latest offering is a good old-fashioned sandwich with bacon.
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