Say goodbye to Hotmail

Microsoft has transferred hundreds of millions of free email accounts to the Outlook.com umbrella. Users shouldn't see many hiccups, however.

By Kim Peterson May 3, 2013 1:14PM
Image: Senior with Laptop © H-Gall, Vetta, Getty ImagesMicrosoft (MSFT) is closing the books on one of the biggest names on the Internet: Hotmail.

The email service that hundreds of millions of users know is officially dead -- some 16 years after Microsoft acquired it for $500 million. And it was a great run. Now, all Hotmail accounts have been automatically transferred to Outlook.com. (Microsoft owns and publishes moneyNOW, an MSN Money site.)

People can still use their existing Hotmail.com addresses, or they can choose to get an Outlook.com address. Users don't need to update apps or sign-ins that are associated with the Hotmail.com account.

Microsoft moved Outlook.com out of preview mode in February, and at that time Hotmail still had more than 300 million active accounts, the company said on its blog. After rolling over all the Hotmail accounts, Outlook.com now has some 400 million active accounts.

On its blog, Microsoft shows the before-and-after views of the old Hotmail and the new Outlook.com. The new service looks cleaner and more organized, without any of those giant display ads that Hotmail users loved to hate.

More on moneyNOW



Tags: GOOGMSFT
403Comments
May 3, 2013 1:53PM
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Outlook is horrible compared to Hotmail.  When forwarding an email to multiple people, I cannot see all my contacts, only my most frequent contacts???  What good is that?  Fonts and colors are slim to none and just the look of "Outlook" takes you right to grade school.
May 3, 2013 1:47PM
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I sure am not satisfied with outlook. In fact I hate it. Why don't they leave things alone. They get something to work and then have to "improve" it. BUNK. Outlook is not an improvement.
May 3, 2013 1:45PM
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Unfortunately slow and bulky - - no benefit to this change - get rid of it.
May 3, 2013 1:52PM
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outlook isnothing more than an advertising scam. I always have problems with it; hotmail was much better. 
May 3, 2013 2:01PM
May 3, 2013 1:58PM
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Been with Hotmail for about 20 years, and I can't stand all of the recent changes Microsoft has rammed down our throats. I'd move, except I'm too lazy to tell everyone I know where I'm going.
May 3, 2013 2:07PM
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I am delighted to see that many of the comments are for users who dislike this new Outlook as much as I do.  Hotmail was fine. This new system is bulkier and the ad set up is more annoying.  I am researching the best email to transfer to.  Stuck here for now.
May 3, 2013 1:58PM
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Hotmail as it originnally was worked very well.  The changes not so well.
May 3, 2013 2:04PM
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outlook stinks. would rather dump my own junk mail than have none. don't like not having all my contacts available.   it,s crappy
May 3, 2013 1:53PM
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i liked hotmail and hate change, but i am old and will get use to outlook.. i don't see any advantage of outlook. maybe someone smarter than me can tell me how it is better.
May 3, 2013 2:02PM
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I can't stand Outlook. Why do they hide the BCC? It's ridculous!

 

May 3, 2013 2:01PM
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outlook blows ! Hotmail was way better and smoother , not to mention easier to navigate . The only thing I can see that might be "better" is the ability to block senders (although I'm not even sure if that works) . If you took the old hotmail and added this feature it would be way superior to this b.s. called outlook . I would love to be able to have a choice after a month of using outlook to decide what I like better and stay with that mail option !
May 3, 2013 1:51PM
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Terrible "upgrade".  On my XP computer I can no longer forward, reply, or send email since the alleged upgrade.  No help from Microsoft, either from customer service or communities.
May 3, 2013 2:07PM
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Outlook is a joke.  It is so messed up.  Good luck to all who keep it!  When I see and read an article that says they have brought back Hotmail, I'll be back.  For now hello sweet gmail!!
May 3, 2013 2:05PM
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With Hotmail it was easy to "forward to; add contacts, and find the entire list of contacts.

Now with Outlook it's like the old "pop-up" windows, click, click, click ,click, click!!!!!!! Old technology!!!! TOO MANY CLICKS TO FINALLY GET THE JOB DONE!!!!  WHO WAS HE BRAINS BEHIND THIS BACKWARD UPGRADE?????

May 3, 2013 1:37PM
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Outlook changes fonts on me in the middle of writing an e-mail... very annoying.
May 3, 2013 1:47PM
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Yes, and as soon as we get used to the new systems peculiarities
they WILL CHANGE IT ON US AGAIN !!!  

May 3, 2013 1:50PM
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When I click on my email in  Outlook  Inbox sometimes it dissapear  and it's nowhere to be found...?

May 3, 2013 2:01PM
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Outlook is a lot harder to navigate to what you want to do!!! Hotmail was so much easier!!!! And how do you get those stupid ads off othe right hand side of the page??///
May 3, 2013 2:01PM
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outlook sucks- they cut the right hand of the page off for ads then you cant see the full content of your email, is harder to work with, not user friendly

 

I am changing to gmail

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