Obamacare website's Spanish: No bueno
The ACA's Spanish-language portal is suffering some of the same woes its English counterpart did, with an additional twist -- bad translations.
This post comes from Brianna Ehley at partner site The Fiscal Times.
Obamacare's rocky rollout continues, this time with the Spanish-version of HealthCare.gov.
CuidadoDeSalud.gov, which went live two months behind schedule because of technical problems, is still plagued with glitches and translation issues that have prevented many Spanish-speaking Americans from signing up for health insurance.
The Associated Press first reported that the website's translations are clunky, inaccurate and full of grammatical errors. For example, the word "premium" is translated into "prima," which typically means a female cousin.
The errors have created major confusion and headaches for Spanish-speaking consumers as well as navigators, who must re-translate the website's broken Spanish.
"When you get into the details of the plans, it's not all written in Spanish. It's written in Spanglish, so we end up having to translate it for them," Adrian Madriz, a health care navigator in Miami, told The Associated Press.
That's not all. HealthCare.gov's Spanish-language counterpart is experiencing glitches similar to those that plagued the main website in the first months of its launch. People are reporting that the website is freezing, kicking them off or sending them back to HealthCare.gov.
This time, however, the White House isn't likely to encourage people to use call centers as much as it did when people experienced problems on HealthCare.gov, since many call centers don't have translators.
That's a big problem, since the Hispanic population is a key group to the law's success. One important factor according to the Washington Post's Ezra Klein is that the median age of Hispanics in the U.S. is 27 -- which is much younger than the rest of the population and part of the "young invincible" group the White House desperately needs to sign up in order to offset the cost of premiums for older and sicker Americans.
This is just the latest major issue with the Obamacare site, which has been plagued with problems since its launch on Oct 1. The White House announced Monday that it had tapped Accenture to replace CGI, the embattled contractor that built the troubled website.
More from The Fiscal Times
GOOD! Why should we be the only ones having to put up with this piece of SH!t.
How about learn English or press 2 to be deported. I mean no offense to those here LEGALLY!
spanish, you gotta be kiddin' me!
oh well, another taxpayer funded subsidy for
the non english speaking, illegal immigrant
We are catering to illegal immigrants. To become a naturalized citizen one of the requirements is that they should learn simple English. If they fail to understand a website written in that language the vast majority of them are most likely illegal immigrants. To whoever does wish to be an American, more power to you! However, come here legally and adopt American way of life, specifically English.
Diversity is a good thing, however there is no strength in it. Strength comes from the LORD who loves you whoever you are! That's why He paid for our sin's so we could go to heaven by our personal acceptance of JESUS CHRIST!
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