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The one way you should never pay a debt collector

Beware of this shady collection scam.

By Jul 16, 2014 11:57AM
This post comes from Gerri Detweiler at partner site on MSN MoneyAs the mother of five children and the wife of a disabled husband, Ashley was scared when she received a call telling her that one of her loans had gone into default and that if she couldn’t cough up the $398 she owed right away “they would send a sheriff to my job or home to serve me with court papers and I would be ‘behind bars’ for six months.”

Blank Credit card © Astock/CorbisShe shared her story on the blog, where she explained that the collector talked her into getting a “Vanilla reload network card” which she purchased at Walgreens in the amount of $300. Over the phone, she gave them the 10-digit number on the back of the card.

Fifteen minutes later she received another call demanding she do the same thing – for another loan. She realized she had been scammed.

“I have anxiety issues (and) got so scared I threw up,” she wrote.

The National Consumer’s League, which runs the hotline, is warning consumers about this scam, and notes that “while the misuse of (Green Dot) MoneyPaks, Vanilla Reloads, or similar payment mechanisms isn’t new, NCL has received a significant number of complaints so far this year.”

Reloadable prepaid cards have become the preferred payment method of scammers for a few reasons -- chiefly because they are fast, and untraceable.

The National Consumer’s League (NCL) explains:

“Fraudsters trick consumers into giving them the control number or PIN (off the card), which the scammer then uses to load the funds onto their own prepaid debit card. Since the funds are available instantly, the thief can use their debit card to take cash out of ATMs. These services aren’t protected from fraud the way that credit or debit cards are, the victim is typically left with nothing.”

John Breyault, vice president of public policy, telecommunications and fraud for the NCL warns: “It’s essentially the same as having cash in your hands. The fraudster can immediately access those funds which they can put onto a prepaid card they can turn into cash.”

Don’t fall for this

How can you protect yourself from this scam? Here are several steps to take:

1. If you get a debt collection call out of the blue, insist the collection agency send you written notification of the debt (by mail, not email), which they are required to do under federal law

2. Check your credit reports immediately. Legitimate bill collectors typically report these accounts to credit reporting agencies, but scammers don’t. You can see your credit reports for free at You will also want to monitor your credit scores throughout this process. You can get your free scores at

3. Don’t fall for high-pressure tactics. Scammers will threaten to send you to jail, prosecute you for fraud or “theft by deception” or take legal action if you don’t pay immediately. It is illegal for collectors to threaten to take action they don’t intend to take -- but scammers don’t care if they break the law. They just want your money, and they want it fast.

4. If you do determine that you owe the debt and that you are dealing with a legitimate collection agency, consider paying by a method that allows you to keep track of your payments. If you decide to pay a debt you owe with a prepaid card, be sure to read these fraud prevention tips from Vanilla Reload first.

5. If you have lost money in one of these scams be sure to report it at Your complaint will be shared with more than 90 law enforcement agencies in the U.S. and abroad.

More from

Jul 16, 2014 12:58PM

This will never be a problem for me, because I know I don't owe anybody I haven't paid.

If I ever do, think about this, you bottom feeding piece of sh*t. If I did not pay the original creditor, I sure as hell won't be paying you, scumbag.

Jul 16, 2014 6:02PM
How about this:  "I'll be glad to meet with you and discuss it.  Give me your address".  
Jul 16, 2014 6:12PM

Brought to you by the people with no morals or class--



Jul 16, 2014 3:31PM
I got hit with a computer bug that looked very official. They said I was downloading illegal things and their bug took my computer down and destroyed files. The scammers said that if I didn't get a walmart card and pay $300, the FBI would be at my doorstep. Why would the FBI want paid to renew my system and why with a walmart cash card? That was so stupid (I wasn't downloading anyway). A person needs to just say stop! and give themselves some time to think. Hang up on any call like that! Lakelizard
Jul 16, 2014 2:45PM

These are the same scammers who target convenience stores with a different variation of the same game.  They'll call and say they are from the card company's security office.  They'll ask the clerk to get some cards, put some money on them, then give the caller the pin numbers; no one legitimately representing any card company will make such a call or request.  The minute that happens, the store is on the hook for whatever was loaded onto the cards.  Stores warn their employees about these scams, and make it very clear that if you fall for this scam, you will be terminated. 

The scammers are going this new route because the stores know the old scam inside and out.  Convenience stores are no longer the easy mark they used to be, so they switch to lower income people.

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