Why Wal-Mart? The store consumers hate to love
Despite the crowds and myriad other complaints, people still find reasons to shop there.
At least that's what I'd like to think...........
And complaining at the store level doesn't work. Because the store managers mostly don't give a good crap about what an individual customer says. They will do things their way. If you want something changed at your local store, either get a whole bunch of your friends to call and complain about the same issue, or call corporate.
Sadly calling corporate won't help the long lines issue, because corporate is who allocates the amount of hours each store can have on payroll per department, and if there are only so many hours scheduled for that day on the front end, managers CANNOT schedule more people/give someone an extra shift. Its all based on sales on that day the previous year. And from what I understand, all big retailers work the same way.
I admit that I don't buy chicken there, because it comes in frozen and tends to go bad fast, and I don't buy certain produce there just because the supplier doesn't have good product. But for the most part I get good products there.
I don't love Walmart. Only go there if it is an emergency and I can't find the item I need in another store. Never even think about going there for non-emergency items. Would rather shop online and wait for the iyem to be delivered, than go to Walmart. Probably get the item at a lower price.
Headquarters need to know specifically if a local Wal-Mart is under performing. Good managers are on top of their store's merchandising and stocking. As for rowdy kids and the bad rap of clientele that some publicity loves to magnify, look around you in the other stores. It's everywhere.
Parents often feel entitled and don't discipline children anymore. I see it in the most upscale stores too.
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