Fed up with your bank? 3 tips for simple switching
If you're mad at your bank, but hate the hassle of switching, read (and watch) this story. It's easier than you think.
When the relationship started, you were happy enough. But over the years, everything’s soured. Exchanges that used to be pleasant now turn into battles. You wish you could just walk away. But the trauma of moving on is too much to take. So you grit your teeth and try to endure just one more day.
It’s not your spouse I’m talking about: It’s your bank.
There was a time when “free” defined your relationship. But these days “fee” is more like it. Fees for checking. Fees for your credit card; for the overdraft “protection” you never asked for that costs you 35 bucks when you overdraw your account by 50 cents. Fees to talk to a teller. Foreign ATM fees.
It’s making you nuts. You want out, but it’s not easy. Your paycheck is deposited there. A slew of payments are paid automatically from your checking account, from your gym membership to your mortgage. And even if you do find the time to deal with the hassle, will the grass really be greener elsewhere?
In a word, yes. There are still places where you can get free checking, where borrowing costs less, fees are lower, and savings rates are higher. And you can switch with less hassle than you think. Watch this 90-second news story I did about simple switching, then read on.
Credit unions are nonprofit and community-based, which translates into as close to the good old days as you’re likely to find. When compared to giant banks, most credit unions pay higher interest on savings and charge less for loans. Their fees and interest rates on credit cards are often lower. Many still offer free checking. And if you’re worried about convenience, don’t. If the credit union you pick is a member of a shared branch network, you can access it at any other credit union, even overseas. In fact, you might even be able to fully access your account from full-service kiosks at the nearest 7-Eleven. Imagine making a loan payment or a deposit while eating a 99-cent chili dog! Banking nirvana.
If you’re not eligible for a credit union through your job, no worries. Just go to the Credit Union National Association’s Credit Union Locator, put in your ZIP code and you’ll get a list of the credit unions closest to your house. Look for “community” as the type: That means you’re probably eligible to join by virtue or where you live as opposed to belonging to some specific profession or group.
Then compare their rates and fees to those you’re paying now. Like what you see? Then find out if they’re a member of a shared branch network by going to CUServiceCenter.com. If they are, that means you can go to any other shared branch credit union or ATM in the world to conduct business just like you would your own. (Can you imagine banks doing that? Not likely.)
Now that you’re ready to start a new relationship, it’s time to start easing out of the old one. Ask your new bank or credit union if they offer a “switch kit.” That’s just a collection of the paperwork you’ll need (which might be online) to redirect your direct deposit and inform whoever is automatically taking money out of your old account to start taking it from your new one. (BTW, the representative of the credit union I used in my news story said they routinely offer to personally assist new members by filling out paperwork for them. What’s that called? Oh yes, I remember now: customer service!)
OK, you’ve opened a new, better account and filled out the forms to switch all the automatic stuff over. Ready to close your old account? Not quite yet. Leave the old account open for a while just to make sure all your checks have cleared and all your automatic deposits and withdrawals have switched. Go online daily for a couple of weeks and check both accounts to make sure everything’s kosher. Relax … there’s no rush.
And that’s all there is to it. Not the simplest thing in the world, perhaps, but not as hard as you were afraid it might be. And didn’t it feel great when you stopped complaining about that bad banking relationship and actually did something about it? Oh yes.
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Editor Bev O'Shea lives and works in the foothills of the Appalachians. A former copy editor for The Atlanta Journal-Constitution and the Orlando Sentinel, she joined MSN Money in 2007. She's a fan of sunsets, college football and free shipping, among other things.
Having worked as a writer, reporter and editor for more than 25 years, Editor Julie Tilsner is the sort of person who can't help but correct grammar in Facebook postings and on billboards. She's written for BusinessWeek, the Los Angeles Times, Parenting, Redbook, AOL and others. She lives in Los Angeles County with her family and loves to drink wine and practice yoga, although not generally at the same time.
A writer for MSN Money since January 2007, Donna Freedman won regional and national prizes during an 18-year newspaper career and earned a college degree in midlife without taking out student loans. She also writes about smart money tactics for magazines and on her own site, Surviving and Thriving.
Mitch Lipka has been warning people about scams and shining light on questionable business practices for more than 20 years. Mitch, the consumer columnist for The Boston Globe, has also been a reporter and editor at The Philadelphia Inquirer, Consumer Reports, South Florida Sun-Sentinel and AOL. He won the 2010 New York Press Club award for best consumer reporting online and was honored in 2011 for his reporting on child product safety.
Marilyn Lewis is an award-winning writer with a passion for getting readers clear, straight information that helps them stay out of financial trouble. A former reporter for The San Jose Mercury News, she works from her home in Port Townsend, Wash. Contact her at MarilynLewis@Outlook.com.
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