Why consumers will mourn Steve Jobs
What the tech icon's legacy means for Apple customers -- and anyone else who uses electronics.
This post comes from Matt Brownell at partner site MainStreet.
Steve Jobs, the iconic founder and former CEO of Apple, passed away Wednesday at the age of 56.
Jobs recently stepped down as CEO of Apple and passed the torch to Tim Cook. Still, that doesn’t mean his absence won’t be felt. Consumers have been imeasurably changed by Jobs' vision and focus on putting innovative gadgets in their hands. There are some things we’ll always miss about the man who saved Apple.Post continues after video.
Dramatic product launches
When Facebook CEO Mark Zuckerberg held a rare media event last November to launch the new Facebook messaging system, it gave us a new appreciation for how well Apple pulls off its own product launches. It wasn’t that Zuckerberg’s media event was uninteresting or poorly executed, but nobody launches a product quite like Apple.
Never ones to send out a press release when an epic, hyperbolic media event would do, Jobs has always had a knack for making us hang on every word whenever there was a new iPod to show off or a new version of iTunes to download. While the products themselves didn’t live up to the hype 100% of the time, Jobs knew that his track record of success meant he would get our full attention -- and he took full advantage.
Sure, every company that makes consumer products is supposed to be consumer-friendly, but Jobs elevated it to an art form. No one else would have thought to open a line of experimental stores dedicated solely to selling Apple products, staffed by an army of “geniuses” ready to bend over backwards to fix your Mac or replace your headphones.
And products like the iPod, iPhone and iPad weren’t just triumphs of innovation that made the company billions – they also set a new standard for usability that the rest of the tech world has struggled, with mixed success, to replicate.
Despite his humble wardrobe, Jobs has always been an outsized personality, even by CEO standards. Sometimes that made him hard to like -- when iPhone 4 users complained of dropped calls, he denied the problem and told them they were holding it wrong -- but his willingness to speak his mind was refreshing.
Jobs was known to communicate with the press and customers alike with blunt, to-the-point emails (always sent from his iPhone, of course) directly to people who had written in to Apple. And remember, this is the guy who once suggested that Microsoft would be in better shape if Bill Gates would drop some acid. We appreciated a guy who would speak his mind and sadly that voice will now be missed.
Apple announced Jobs' passing Wednesday evening in a brief statement: "We are deeply saddened to announce that Steve Jobs passed away today. "Steve's brilliance, passion and energy were the source of countless innovations that enrich and improve all of our lives. The world is immeasurably better because of Steve."
More on MainStreet and MSN Money:
- How Jobs changed the world
- Apple's bigges hits through the years
- The world-changer who knew what he wanted
- iPhone 4S: Everything you need to know
- Share your thoughts about Steve Jobs on Facebook
- 5 iPhone 4S cases you'll love
Imagine what else he could have given us with 30 more years of life!
Steve Jobs is a prime example why MBA's should never be allowed to run anything. Love and condolences to the Jobs family. I wish I still have my MacPlus. At least the G3 is still on a shelf.
He did take technology is some interesting ways. Mostly though it's just pretty packaging.
As a consumer I will not miss paying for my music twice. I will not miss only being able to store my music in one way. I will not miss the inflexibility. Sorry day when I actually purchased an Itouch, and I won't double down on that purchase.
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