Avoid bank tellers, save cash

If ATM's are saving the bank's money, then why do they charge fees?  Besides, I prefer to deal with people.  I also do what I can to preserve American jobs.

I will not use an ATM.  I will not use a drive-up.  I will not use a self-serve check out in a store.  Every time you do these things you are depriving someone of a job.  Greedy banks and greedy stores just want people's money without providing any people benefits.  All this should exist for the benefit of people, not some damned cash drawer.

This can go either way. I love being able to walk into a bank to make the occasional transaction and have the teller and staff know me by name. Sometimes there is a line to wait in and sometimes that line goes slow. On the other hand I am like a lot of people that use the bank ATM to get some cash. This would be fine except for the fact that the bank now lets you do most normal transactions through the ATM. Deposits, balance inquiries, cash withdrawal, transfers etc. There is usually one or two ATMs on the property and the lines can be 10 to 20 deep. And what happens? Two or three of those people in front of you do NOT know how to use the machine or they don't read English. They don'y have their stuff ready fo their transactions before they get up to the machine, they have to start looking for their card or check or deposit or PIN number, they can't get their PINs to work, they jam their card into the slot over and over again (which usually shuts down the machine), their deposit is so wrinkled from being in their pocket or purse all day that the machine can't read it and they keep trying to make the transaction, etc. It's so frustrating. I have started carrying my checkbook when I know that I will be at the bank ATM during banking hours and if there is a long line or someone takes longer than 5 minutes at the machine, I go to a teller. The first thing they say is, "Why didn't you use the ATM?". I tell them that they need to make it mandatory that all customers go through a training course to use the ATM for all transactions because the lines are too long due to ill prepared customers. One ATM cannot replace 4-8 tellers for convenience and quickness. I complain to management and customer service and they are alway "looking into the problem" but nothing ever gets done. The idea of an ATM being convenient sounds good but the plan of action to carry it out and make it work is terrible. I guess they are too cheap to invest in several ATMs on each bank property to handle a lot of customers. The bean counters don't actually physically watch the flow at each facility to see the actual needs. They just see tellers replaced with one or two machines and the savings they have based on the ATM manufacturers data on how long a "typical transaction takes" which was probably done and tested by the developers and designers in a lab and not in real world situations.

Most all banks today seem like they are run buy crooks that suck you for any FEE THEY CAN THINK OF , if they are doing away with Tellers than things should not have the fees they do .

A vote for yes is a vote to take a job away from someone.  And when you use a self-service cash register at the grocery store, you're promoting the same thing. It really is as simple as this.

I use both. Tellers and ATM. Depends on what my business is at that time. The ATM is faster, but the teller can answer questions and offers services the ATM cannot.