5 pitfalls of online holiday shopping
High shipping fees, complex return policies and on-time delivery can make the process daunting.
I love online shopping for gifts. You get a wider selection, and you can use online wish lists to help you find just what someone wants. However, there are plenty of pitfalls associated with online holiday shopping. Make sure you understand the possible problems and prepare for them.
Here are five common pitfalls associated with online holiday shopping: Post continues after video.
Late arriving gifts. This is, perhaps, the most dreaded pitfall. After all, if your gift doesn't arrive in time, everyone is disappointed.
Late gifts are often the result of not paying attention to when you need to have them shipped to arrive on time. Check with the online retailer to see when you need to have a gift shipped in order to have it arrive by the holiday. If you are mailing a package yourself, make sure to leave plenty of time for the gift to arrive at your home, and then allow 10 to 14 days for the gift to make it through the mail if you are using regular First Class mail.
Difficult return policies. Before you buy a gift for someone online, make sure you understand the return policy. In some cases, no returns are allowed at all. In others, it can only be an exchange. Be careful about what you have sent in such cases, since it may be difficult for the recipient to make a return if the gift doesn't fit or is the wrong color.
Shipping charges. Before you decide to order something online, make sure you understand the shipping charges involved. In some cases, the good price you get on an online gift is completely negated by shipping charges. Before you finalize the sale, make sure you pay attention to the shipping charges.
If the shipping is high, it might be better to try to find the item in a walk-in store and then send it yourself. Some online retailers will send an item to the brick-and-mortar store free of charge. This might be a better option than having it shipped. Also, try FreeShipping.org and FreeShippingDay.com for information on how you can avoid paying for shipping altogether.
Moreover, if you want an item gift wrapped before being shipped to the recipient, double-check the cost of this service, and determine whether or not it's worth it.
Item condition. Another issue is that you can't actually guarantee the item's condition. We stopped buying DVDs online because they always seemed to end up bounced around inside their cases, arriving at their destinations hopelessly scratched. There are plenty of other items that can be damaged in transit. On top of that, you may not even know whether or not the item is high quality to begin with. Without being able to see and hold the item, it can be difficult to ensure its quality.
Can't pay with cash. For those who prefer to pay with cash, online shopping can be difficult. Many are uncomfortable using debit cards, with sometimes inferior purchase protection, online -- but they don't want to use credit cards, either. Check for stores that will allow you to use a PayPal account so that you do not have to share personal information. Or, if you want, you can have temporary credit numbers generated. These work to mask your real information, and the number can be used only once, so it offers you extra protection against identity theft.
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ABOUT SMART SPENDING
Editor Bev O'Shea lives and works in the foothills of the Appalachians. A former copy editor for The Atlanta Journal-Constitution and the Orlando Sentinel, she joined MSN Money in 2007. She's a fan of sunsets, college football and free shipping, among other things.
Having worked as a writer, reporter and editor for more than 25 years, Editor Julie Tilsner is the sort of person who can't help but correct grammar in Facebook postings and on billboards. She's written for BusinessWeek, the Los Angeles Times, Parenting, Redbook, AOL and others. She lives in Los Angeles County with her family and loves to drink wine and practice yoga, although not generally at the same time.
A writer for MSN Money since January 2007, Donna Freedman won regional and national prizes during an 18-year newspaper career and earned a college degree in midlife without taking out student loans. She also writes about smart money tactics for magazines and on her own site, Surviving and Thriving.
Mitch Lipka has been warning people about scams and shining light on questionable business practices for more than 20 years. Mitch, the consumer columnist for The Boston Globe, has also been a reporter and editor at The Philadelphia Inquirer, Consumer Reports, South Florida Sun-Sentinel and AOL. He won the 2010 New York Press Club award for best consumer reporting online and was honored in 2011 for his reporting on child product safety.
Marilyn Lewis is an award-winning writer with a passion for getting readers clear, straight information that helps them stay out of financial trouble. A former reporter for The San Jose Mercury News, she works from her home in Port Townsend, Wash. Contact her at MarilynLewis@Outlook.com.
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