5 stores with great return policies

If a purchase turns out to be a mistake or disappointment, some retailers make it a lot easier to make an exchange or get a refund.

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VIDEO ON MSN MONEY

503Comments
Jan 5, 2013 5:31AM
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What about Amazon? I have had great experiences with Amazon. BTW, Nordstroms is the best far and away.
Jan 5, 2013 5:19AM
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Kohl's should be on the list. They'll take anything back. Target does NOT belong.
Jan 5, 2013 5:12AM
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I don't even see the list> But everyone is right Target should not be here, They are bad.

The best place with the best return policy is Khols. They are the best that I have seen...

 

Seabreeze

Jan 5, 2013 5:08AM
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When you have to return merchandise to any retailer, label provided or not, there expense is still the expense of going to a shipper if no UPS, FedEx or DHL drop box is near where the customer resides or works. Obviously, any box over a few pounds and not small means going to have it shipped back. Yes, if you read the sales conditions, that is the case. The outrage we experienced with getting sent visible junk is uncalled for. Even the campus staff that received it was startled to see it come from a retailer and that UPS handled it. The purchase was done to coordinate with our trip to move her into the campus suite. We rarely complain, except such situations.
Jan 5, 2013 4:59AM
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Target does NOT belong on this list. When our daughter moved from NYC to Atlanta for college, she bought an Igloo refrigerator at full price. Target sent a shabby used, return with a dent in the door from a return center in the NE. We got such a runaround from their headquarters in Minnesota, despite the prompt complaint and photographs sent. They wanted us to return their junk at our expense. There was no Target near her, and that was another expense of time and money that the customer should not have had to bear. The box that the junk was sent to her in was a cut up toilet tissue box taped together with no cushions and no warranty in it either. We also complained to and about UPS accepting such a shabby carton from a retailer. Target referred it to a do-nothing shop wench in West Virginia who it turned out worked for several companies with relentless consumer complaints. She and some rube in Minnesota also trued to palm us off with a $10 credit towards the "next purchase". We complained to the FTC which was receptive to getting the photographs we had taken, although they only keep complaints on file, pursuing just those that show a pattern of multiple fraud or laws violated. After two years, UPS reimbursed us. Target is right up there with Sears, Kmart, Walmart and JustMySize as brands best bought in a store to see the item firsthand. The town where the returns center  was located was in the news over a year ago. After Target closed it, an ad for custodian work got almost every adult in town interested. We cannot speak for the others on the list, except for L.L. Bean that had great, new unused online merchandise that we did not have to return.
Jan 5, 2013 4:57AM
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Target is a joke dont worry; they are never going to se my money again.
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