Middle class is buying luxury again -- but at a bargain

Stores are seeing more shoppers, often those with a household income of about $100,000, on the hunt for deals on chic items.

By MSN Money Partner Dec 13, 2013 2:44PM
Image: Young woman clothes shopping (© Image Source/Getty Images)By Krystina Gustafson, CNBC

Looking to take a bite out of the luxury sector but can't afford the high price tag? Maybe you should consider a nibble instead.


Over the past year, experts said they have begun to see the return of the "aspirational" shopper -- someone whose income isn't high enough to make them a true luxury buyer but still has an appetite for designer duds.


Although these consumers are still on the hunt for chic items that make them feel like a 1 percenter, they're doing so in a much different manner than before the recession, when they were willing to rack up thousands in credit card debt to snag a $4,000 Chanel purse.


Instead, today's aspirational shoppers are more rational about their luxury purchases, buying smaller items that come with a lower price tag, choosing accessible brands that offer a range of products at a lower cost, and hitting the outlets and other off-price stores to hunt for deals.


In other words, they're trading up instead of stretching up.


"What we've seen in the past year is that the aspirational consumer is coming back, but is coming back in a true sense of trading up," said Hana Ben-Shabat, a partner in the retail practice of A.T. Kearney, a global management consulting firm.


New means of attaining luxury

Before the recession, aspirational shoppers -- often people with a household income of about $100,000 -- were responsible for a large chunk of consumer spending, Ben-Shabat said. But when the economy dropped off in 2008, they disappeared from shopping centers and online stores along with the rest of the population.


As the economy started to show signs of stabilization, evidenced by a better employment picture, lower gas prices and a steadying housing market, the mid-tier shopper was more reluctant to ramp up their spending habits. Over the past year, however, they have begun gravitating toward smaller-ticket designer items, such as sunglasses or beauty products, so they can once again satisfy their need for indulgence without breaking the bank, Ben-Shabat said.


"It gives them the opportunity to participate in the brand without stretching themselves," she said.


This has steered many shoppers toward brands such as Fifth & Pacific's (FNP) Kate Spade or Michael Kors (KORS), which offer a number of handbags for $300 or less. By comparison, higher-end labels such as LVMH's (LVMHF) Louis Vuitton typically price even a small handbag at more than $1,000.


A quick look at Kors and Kate Spade's business backs up Ben-Shabat's point. Michael Kors has been on fire since its initial public offering two years ago, most recently posting quarterly domestic same-store sales gains of 21 percent. Fifth & Pacific has been putting all its muscle behind the popular Kate Spade brand, recently announcing the sale of its Juicy Couture and Lucky Brand units to focus on its growth.


The outlet effect

Shannen O'Neill, 20, was out browsing the Free People apparel section at Nordstrom Rack's Union Square location in New York on Wednesday. She was looking for a birthday present for a friend who likes designer goods, but she and two other friends didn't want to spend more than a combined $200. O'Neill said they went to Rack because they have "such great deals on designer things," which is important since she and her friends, who are still in college, don't have a lot of money.


"I prefer, obviously, not to [pay full price], so I normally tend to not go into the designers' stores just so I don't," she said.


Luxury brands are making an effort to bring back shoppers like O'Neill in an attempt to boost the segment's slowing sales. According to Bain & Co., the luxury market will grow just 2 percent in 2013, trailing behind three straight years of double-digit gains. Despite the strides being made by the aspirational shopper, Bain said it's the high-end luxury purchases that continue to outperform the market, so recapturing a broader customer base is important to the segment's growth down the line.


Sarah Quinlan, senior vice president, market insights for MasterCard Advisors, said the luxury market showed renewed signs of strength in November, when it posted the largest growth rate since March 2010. She noted, however, that she doesn't think it can maintain this momentum through the holiday season.


As a result, some companies have begun adapting to the aspirational trend by doing better job of meeting shoppers' needs, experts said. At Kors, this includes the planned expansion of its watch category, which is typically accompanied by a price point around $200. Kors, along with fashion-industry favorite Marc Jacobs, also launched a beauty line earlier this year, which sells $25 lipsticks and is available at mid-tier department store Macy's (M).


"Retailers are finding ways to understand their customer better and modify, as we call it, the luxury quotient," said Tom Jacobson, managing director of Accenture's Pricing & Profit Optimization practice.




















Outlets have also become a popular channel for designer labels and department stores. According to estimates from Bain, the off-price luxury market will grow by 24 percent in 2013, on top of the 30 percent gain seen in 2012.


In its third-quarter earnings statement, Nordstrom (JWN) said its off-price Rack stores have contributed 23 percent of the company's net sales so far this year, and it plans to open roughly 30 more locations in 2014. Coach (COH) will also increase its already heavy off-price presence by opening 20 new factory units in 2014. Already, Wells Fargo analyst Paul Lejuez estimates that four out of five Coach handbags sold at U.S. retail come out of a factory outlet, he said.


Off-pricers such as TJ Maxx provide another opportunity for bargain hunters, as do H&M's designer collaborations, which most recently drew a crowd for its tie-up with French runway designer Isabel Marant. TJ Maxx parent company TJX (TJX) has been listed as a top pick this holiday by analysts, including Stifel Nicolaus' Richard Jaffe, who cited its compelling assortment and value.


"People are aspirational in terms of the brands they want to own and wear, but I think they are as particular as ever in terms of really requiring a discount and really waiting for sale periods to make those purchases," said Lejuez.


Accenture's Jacobson said there has been a generational shift among today's young shoppers, who have come to be "conditioned for the rebate, or discount, or financing." This shift will last much longer than the luxury items they buy, and will have long-term implications on the segment, he said.


"It's the [question of] luxury or the egg?" he said. "Did the access come first, or did your need come first? The both seem to coexist well."


More from CNBC

67Comments
Dec 13, 2013 8:22PM
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And in 2 years the middle class's credit cards will be maxed out and the USA will find itself in another recession.
Dec 14, 2013 8:05AM
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most people are still struggling you writers have to get out of Manhattan???????????
Dec 15, 2013 10:48PM
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$100,000 middle class?  LMAO!  What country are they talking about???
Dec 13, 2013 10:29PM
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Nobody is buying anything, the article is phony. The Thrift Store lines are very long and making stuff for your family and friends is still the lead. It's imported, it's cheap, it's overpriced and the designer didn't have a hand in it. PHONY.
Dec 16, 2013 10:14AM
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Half the country is making $27,500 and 47% are on financial assistance from the government. Where is this middle class, in the shrinking 3% left? The young are screwed out their future while the old are still afraid to retire in an uncertain financial world. The stock market goes through the roof while the democrats sell pipe dreams to the young & poor about good jobs.
Dec 16, 2013 9:51AM
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I`m right in their demograph and I can barely afford the maintenance on my truck and the gas to keep me rolling to work, With a house payment and insurance and two teenagers living at home $100k a year don't go far these days.  We are being taxed to death.
Dec 16, 2013 9:38AM
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Christmas this year is NOT being spent at a store for more crap none of us need. But we will spent on food and items that we can enjoy as a Family.
Dec 13, 2013 4:37PM
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The VAST Majority of Americans have too MUCH Stuff. With all the CHEAP crap from Slave Labor overseas, folks have enough Stuff to sell it back to them at a price even they can afford. Now here's the problem, even if we stopped buying all that stuff, enough folks don't make enough in WAGES to afford Real Things That Matter like Cars and Homes. So we have a real problem of too much Wealth at the Top, those that actually spend very little into the Real Economy, and too little in the Middle and at the Bottom.

Therefore our Economy has resorted to Financial Engineering to pretty up the Books. That can't last. The longer Corporations go without paying a living WAGE, the bigger become the threat to our long term survival. In order for Companies and America to survive over time, Real Wages have to go up and the Wage Gap has to come down. Otherwise we Will have an Epic Fail. The Global Fed's printing to Infinity can't stop that.

Dec 14, 2013 10:03AM
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Luxury Auto sales are setting RECORDS here in America. If you don't believe me, go to the WEBSITE of each Automaker Like BMW and Mercedes and check their latest sales.

Airlines are predicting Record Profits. The Movie Industry is predicting the same.

Overall Auto sales are approaching Pre-Great Recession Levels. The Stock Markets has set Record after Record this year.

The Pre-Christmas Sales were full of outdated Products targeted at Suckers. Wages are still in the Dumps for the working poor and fading Middle-Class but the top 1% are seeing Record Wealth Gains. Meanwhile, Uncle Ben just keeps pumping in the Funny Money to make sure the Super Rich stay that way, darn everyone else.

Dec 13, 2013 9:37PM
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 Yes I suppose these propaganda attempts make sense when your hero is in office. Going on 18 trillion of debt 1 trillion annually to welfare wall street resulting in the lowest labor participation rate since 1978 48 million of food stamps...........................Yes you can be enslaved by your poverty pimping slave masters your Nazi democrat party.
Dec 16, 2013 11:48AM
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I married my wife because she told me that buying a purse that costs more than $40 is moronic.
Dec 16, 2013 11:30AM
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The liberals on here crack me up the way they think they are entitled to tell people what they should do with their own money. Jeeze...we(the middle class) already pay most of the taxes to keep you welfare bums and disability fakers up.  Now you want to tell us what we should and shouldn't do with the little bit left we get to keep. The middle class is sick of you leeches.

Dec 14, 2013 12:49PM
Dec 16, 2013 9:18AM
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Know some shopping for fancy pants items at Goodwill. Spending $1 or $2 to what wasn't worn maybe a few times by someone else and had a mark up at the where ever of about $100 to $200 or higher.
Dec 16, 2013 3:28PM
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They mean Wallstreet brokers are doing well again. Nobody spends money on overpriced trendy junk unless the money was made easily...

Dec 16, 2013 12:13PM
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God Bless the super rich , can't we all just live vicariously through them?  Can't we just be happy for them and their children? Perhaps they can share some photos of their homes and vacations with us?
Dec 16, 2013 12:51PM
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I have bought things only deemed needed. {My Credit Cards are back on ICE.}  I only allow myself a $3,000.00 limit for all my cards combined, in debt. Not sure who is writing this stuff? They need to get back to the real world. 2014 will be the year of ZERO BALANCES across the board.  
Dec 16, 2013 3:10PM
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I don't believe this article for one minute.  With the rising cost of healthcare, I hardly think the middle class is buying luxury items, even if they are on sale.
Dec 16, 2013 2:21PM
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A $4,000 designer purse???  NO *#*! way!!!!!!!!!!!!!!!!!!!!!!!!!!
Dec 14, 2013 6:31PM
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CL:Don`t worry about it.I`m playing chess while you`re playing checkers.
LOL     OK PIGEON
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