McDonald's new chicken wings don't fly
Mighty Wings may be big, but they're not very good.
I don't eat fast food very often, but when I do, it's only because I'm traveling and in a hurry. McD's food is no better or worse than most any other fast food joint. HOWEVER, in the past few months I've stopped at McD's about 6 or 7 times at various locations in Kansas, Missouri, Illinois and Indiana. Every time, they ask me my name when they take my order. Every time, it takes them longer to prepare my order. And, every time, the order (delivered with my name) has been wrong.
I do not go to McD's to establish a close, personal relationship with the help. I go there only because I'm in a hurry. Asking the customers' names makes McD's appear disorganized and slow, not "more personal." It is McD's, not Starbucks. And this new "asking the name" thing is apparently distracting the employees from getting the orders delivered efficiently and correctly.
Fast food is supposed to have food orders delivered fast and correctly, not "personal", not disorganized, not inefficient. I'm done with McD's.
McDonald's has never used spices in any of its food-like offerings, so don't expect them to start now.
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The solid report comes a month after the retailer closed all of its Canadian operations.
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