JC Penney getting promotional again

The struggling retailer gets back to basics and revamps sale efforts.

By Benzinga May 31, 2012 1:16PM

Image: Poster proclaiming Sale up to 50% off and shoppers silhouetted in foreground © Michele Constantini/PhotoAlto Agency RF/Getty ImagesBy Scott Rubin, Benzinga Staff Writer


When former Apple (AAPL) executive Ron Johnson was hired as CEO of struggling retailer J.C. Penney (JCP), he outlined a strategy that spurned the company's previous highly promotional approach in favor of more straightforward pricing.


To that end, the company implemented a three-level selling plan and scrapped its numerous sales and promotional events. The new approach was announced in January.


In the first leg of the strategy, J. C. Penney cut prices on all of its merchandise compared to last year's regular pricing and called this "Every Day" low prices. Additionally, the company implemented sales that last a month, called "Monthly Value" discounts. J.C. Penney also holds sales on certain merchandise marked for clearance on the first and third Friday of each month. These sales, known as "Best Price" deals, coincide with many consumers' paydays.


At the time of the announcement, Johnson was firm in his conviction about the change in strategy at the retailer. "We have made the decision to change our pricing strategy, and we're going to stick to it," Johnson said in January. After a disastrous first-quarter, however, it now appears that J.C. Penney is looking to revert back to a more promotional stance. The company held a Memorial Day weekend sale and is reported to be planning a Black Friday event. In all, the retailer has planned an additional five Friday sales this year, expanding its "Best Price Friday" program.


The catalyst for the move appears to be the company's dismal first-quarter where total sales plunged 20% and same-store sales fell 19%, helping drive a steep operating loss in the period. The results sent JCP shares down nearly 20% on May 16 and have raised questions about whether the brand is fundamentally broken. In light of the new information from the company about additional sales, it is clear that Johnson and his management team are feeling the pressure.


The company told Charles Grom, retail analyst at Deutsche Bank (DB), that it would be holding five extra strategically timed "Best Price Friday" events this year, including one on Black Friday, according to the Wall Street Journal. The other special Friday sales may be held during the Christmas and back-to-school seasons, the Journal speculated. According to Grom, the change -- occurring so soon after the implementation of the straightforward pricing approach -- could backfire.


He described the move as "a change in strategy that is an admission the company's existing three-tiered pricing strategy has flaws -- less than 120 days since Ron Johnson's new model took course," Grom said. "We believe the move could confuse its shopper base even more, with some Fridays now 'Best Price' and some others not."


In any event, investors continue to sell JCP shares amid the confusion and terrible operating environment at the company.


JCP opened Thursday at $26.86 and is currently trading at $26.07, down 26% year-to-date.  


More from Benzinga
472Comments
May 31, 2012 4:13PM
avatar
Maybe the straight women don't like your "man?" advertising womens clothes.
May 31, 2012 4:09PM
avatar
ceo does not know what he is doing. just like all the other ceo's hell i could bring people back to jcpennys make to store smaller and dump all the over head they don't need to be a anchor store any more move into the mall don't be half of it.
May 31, 2012 4:07PM
avatar
Bye Bye J.C.Penny. Glad to see you go.Went from having some good sales to having higher mark-ups with your new pricing.
May 31, 2012 4:04PM
avatar
I liked when they had their $10 off $25 coupons. Then I could choose what I wanted to buy. Their Friday sales are on what they think we wanna buy not what we want. Go back to the old way. so I can enjoy my shopping experience. Plus, the new way you have to dig through the whole store to find the deals, that usually are not good ones.
May 31, 2012 4:02PM
avatar
I'm pretty happy with the new prcing scheme, but the products those tags are on are the problem.  Their products just aren't very appealing to me.
May 31, 2012 4:00PM
avatar

I agree with Alfreda61, JCP was my one of my favorite stores before the change. The coupons were my incentive to shop, now I have none.

May 31, 2012 3:55PM
avatar
This should be titled...."The Death of Sears."   They should have come up with this idea before JCPennys. But now sears will go bankrupt because of greedy CEO's that wont lower prices to cope with a weak economy.  At least one 100 year old company will survive.
May 31, 2012 3:49PM
avatar
No offense, but personally, it's their line of styles and wear. The clothes are just ugly. Stock up on better quality, better looking clothes. You walk into a JCP store and it looks like a K-Mart. They need to spruce up their store appearance and train employees on keeping the store looking nice. At least the ones that I've been to, it seems like a clearance outlet.
May 31, 2012 3:48PM
avatar
I LIKE THE NEW PRICING AT JCP. THEIR QUALITY IS GOOD AND THEIR PRICES ARE FAIR. SOME TIMES YOU NEED TO GIVE A GOOD IDEA A CHANCE TO CATCH ON.
May 31, 2012 3:45PM
avatar

Need better clothing choices for the middle age women. Cuter/fun styles and for ALL sizes.

 

May 31, 2012 3:38PM
avatar

As opposed to best price Friday, why not try the best price weekend...Too often, people don't have time to shop on Friday, even if they think they are getting an amazing deal...but if it was carried through the weekend (Friday through Sunday), you may see more sales and people coming out....Also, the every day low prices are not low enough for what JCPenney customers are used to, especially without the amazing sales...The prices match that of other department stores now and therefore, people will shop at the other department stores if they will get a better deal.  Know your customer base and expand on it, but don't alienate them to obtain new customers.

 

May 31, 2012 3:31PM
avatar

Haven't shopped there since the change, very dissappointed...This was my favorite store, looked forward to catching a sale regardless of the day of the week...

Report
Please help us to maintain a healthy and vibrant community by reporting any illegal or inappropriate behavior. If you believe a message violates theCode of Conductplease use this form to notify the moderators. They will investigate your report and take appropriate action. If necessary, they report all illegal activity to the proper authorities.
Categories
100 character limit
Are you sure you want to delete this comment?

DATA PROVIDERS

Copyright © 2013 Microsoft. All rights reserved.

Quotes are real-time for NASDAQ, NYSE and AMEX. See delay times for other exchanges.

Fundamental company data and historical chart data provided by Thomson Reuters (click for restrictions). Real-time quotes provided by BATS Exchange. Real-time index quotes and delayed quotes supplied by Interactive Data Real-Time Services. Fund summary, fund performance and dividend data provided by Morningstar Inc. Analyst recommendations provided by Zacks Investment Research. StockScouter data provided by Verus Analytics. IPO data provided by Hoover's Inc. Index membership data provided by SIX Financial Information.

Japanese stock price data provided by Nomura Research Institute Ltd.; quotes delayed 20 minutes. Canadian fund data provided by CANNEX Financial Exchanges Ltd.

STOCK SCOUTER

StockScouter rates stocks from 1 to 10, with 10 being the best, using a system of advanced mathematics to determine a stock's expected risk and return. Ratings are displayed on a bell curve, meaning there will be fewer ratings of 1 and 10 and far more of 4 through 7.

131
131 rated 1
268
268 rated 2
459
459 rated 3
583
583 rated 4
668
668 rated 5
589
589 rated 6
670
670 rated 7
430
430 rated 8
258
258 rated 9
140
140 rated 10
12345678910

Top Picks

SYMBOLNAMERATING
ABTAbbott Laboratories10
AIGAmerican International Group Inc10
AMTDTD Ameritrade Holding Corp10
ATVIActivision Blizzard Inc10
CACA Inc10
More
Fidelity Brokerage Services, Member NYSE, SIPC. (c) 2011 FMR LLC. All rights reserved

VIDEO ON MSN MONEY

ABOUT

Top Stocks provides analysis about the most noteworthy stocks in the market each day, combining some of the best content from around the MSN Money site and the rest of the Web.

Contributors include professional investors and journalists affiliated with MSN Money.

Follow us on Twitter @topstocksmsn.