netflix's streaming content is nothing but old tired stuff.  Thats why you have to have the dvd portion.  They were making large profits as it was.  Just not large enough i guess,

"Analysts" STILL getting it wrong: when do I have the time or energy to get "mad" at netflix? Here's a real customer perspective, in terms even an anaylyst can understand:  ... Say I have a favorite pizza joint - lets call it Pizzalix. It's close and convenient so I pick up pizza there every week from the owner, Red. 

One day I go in to find Red raised the price of pizza by 30%, he says cheese is expensive.  So I buy a Small for half the price of Large I usually get. No big deal - actually it meant I just spent a little less and had fewer calories - cool.

Next week I go in again for a small pizza.  Red says: "We've changed the way we're selling Pizza.  We split the business in two: now we just sell the main part of the pizza; the crust with marinara sauce and if you want cheese just walk one block south to our new Cheese business - Slowsters - and they'll give you cheese. It's not far to walk at all."

I say to Red: "The pizza will be cold by the time I get to Slowsters, and the joy of pizza for me is when the cheese is melted right ONTO the Pizza, not just added on cold 5 minutes later"

He says: "5 minutes isn't long to wait for cheese, and the analysts think it's a great idea - it's part of our long term survival strategy, because cheese is so expensive, so if we send people who want cheese elsewhere, we keep the most profitable, cheap to make, part of the pizza business. Dough and marinara is cheaper to produce without cheese, so we will do better in the long run, and you can keep coming here forever".

When I look confused, Red tells me to just leave a comment on his blog, and have a nice day. 

So like all Red's other customers I leave a comment on his blog, but the analysts in the local newspaper write an article the next day - they think Red's really onto something - cheese IS expensive, so by dropping the cheese part of his business Red is an absolute business GENIUS!

I'm not mad a Red, I just like Pizza with cheese, so I go to the other pizza joint that's just a little bit farther away, but just about as good - and it comes with cheese.   I'm not "mad" at Pizzalix, in fact I feel a bit sorry for Red because I CAN TELL HIS BUSINESS IS GOING TO TANK! and I tried to tell him on his blog right after he told me about the cheese thing.  But that's as much effort as I'll make to save him from himself...  at the end of the day it's just pizza, and I can get it anywhere.

That's why netflix should talk to customers not analysts. We're not "mad" - we just know what we will buy and what we won't.

Sorry analysts - it's not psychology - It's plain old MARKET FORCES!!!

Arrogance on par with Apple. From a customer perspective - I was an early adopter of their service, and I guess my habit of renting only new movies triggered some threshold on my account. I went from viewing 2 - 3 new titles a week to on a waiting list for ALL NEW TITLES!! and viewing 2 to 3 a month. Thus I wrote to management/customer service concerning this and got (insert sound of crickets here) for a reply. I made good on my promise and cancelled my account and it appears my warning that is they stop offering a valid service, the customers will stop subscribing. It seems I was right. I have been a Blockbuster subscriber for the past year with no issues!! Yes, they are still in the DVD delivery business and it is transparent when compared to that offered by Netflix.

At the end of the day Netflix is selling a service and they need to provide service if they expect to generate revenue. Stockholders take note - Apple is one of the few companies to prosper in spite of their clear arrogance!

Wake up, America!  It has been proven time and time again that the consumer has the upper hand when it comes to how we are treated by big businesses.  All we have to do is STOP BUYING and do without!  We complain and complain but continue to buy. . . .and continue to get screwed.  If we are going to keep paying their ridicules prices and outrageous fees, we deserve what we get.  Stand up for what is right, America!  ENOUGH IS ENOUGH!