US Bancorp innovates with mobile solutions

The bank has introduced 3 sets of services in the past few weeks.

By Trefis Jun 5, 2012 11:58AM
trefisU.S. Bancorp (USB) is putting in a lot of effort to come up with innovative ways for its customers to carry out banking operations easily using their mobile phones.

The bank released three separate sets of mobile-linked services and solutions over the last two weeks alone. During that time, the bank launched its new banking application for the iPad, a co-branded credit card application for Android, and its MobileMerchant payment solution for mobiles.

The focus on mobile technology comes as no surprise as a low-interest-rate environment and similar banking products by competing banks, including Wells Fargo (WFC) and JPMorgan Chase (JPM), has made customer convenience a major differentiating factor in the banking industry.

We maintain a $34 price estimate for U.S. Bancorp's stock, about 10% higher than its current market price.


US Bancorp Stock Break-Up

U.S. Bancorp has shown a flurry of activity in terms of mobile solutions for its customers in the recent past. Last month, the bank introduced the Ace Rewards Visa Application for the iPhone, followed by the launch of its Augmented Reality application which allows users to find branches and ATMs on their iPhones. This month, the bank extended these offerings for the iPad, too.


The bank has also been pushing the envelope on the use of mobile phones for credit card services. It has expanded its co-branded credit card application offering, which boasts of allowing a customer to receive a co-branded card from select retail partners so quickly that they can pay using the new card before leaving the store.


US Bancorp Merchant Transactions

A more significant offering is the MobileMerchant payment solution that targets small businesses, allowing them to use a mobile device to make secure card payments. MobileMerchant was developed and is offered by the U.S. Bancorp's global payment solutions providing subsidiary, Evalon.


Clearly, MobileMerchant aims at increasing the number of merchant transactions it processes and thereby directly increasing its revenue from payment services. On the other hand, the series of mobile phone apps that allow customers to perform functions like depositing checks, making person-to-person payments, viewing account balances & transactions, and paying bills aims at drawing more customers toward its retail banking service offerings is a smart move considering the rapidly growing tech-savvy clientele.


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