P&G's troubles start in the corner office

CEO Bob McDonald must be held accountable for a string of poor quarterly results.

By Jim Cramer Jun 21, 2012 10:10AM

Why can't Bob McDonald be held accountable for what's happening at Procter & Gamble (PG)? Why can't the decline of this great company be placed at his feet?

 

A lot of people who write and talk about business do not, I believe, understand the importance of a CEO to an enterprise. They believe some companies can't really be affected in significant ways by the person at the helm.

 

I disagree.

 

We have seen companies destroyed or cultures wrecked by the individuals who run them. Did anyone think Ken Lewis didn't wreck Bank of America (BAC)? How about Chuck Price at Citigroup (C)? Bob Nardelli at Home Depot (HD)? Andrea Jung at Avon Products (AVP)? I mean, these people were catastrophic. Some took years to rot out their enterprises. But some did it with alacrity.

 

So how about McDonald? He has run P&G for three years, during which there have been multiple disappointing quarters. Perhaps we could say McDonald inherited a bad hand from A.G. Lafley, but I don't know a soul who thought Lafley did anything but a terrific job.

 

Say he did, though. Isn't three years enough time to evaluate and fix what Lafley left?

 

I think so.

 

There is a reluctance to hold businesspeople accountable for mistakes and disappointments that I find laughable. If this were pro football or baseball, we would have fired McDonald right after the last season ended. Americans are debating firing the president of the United States right now, and I would argue that that is a harder job than McDonald has, especially given that President Barack Obama inherited a much worse hand than McDonald did.

 

Yes, it is true that emerging markets have slowed and domestic markets have turned price-sensitive. But I have bad news for McDonald fans. The emerging markets have slowed and the domestic markets have turned price-sensitive for Colgate-Palmolive (CL), too.

 

During the McDonald era, Procter & Gamble has gone from $53 to $60. Colgate has gone from $70 to $100. Identical challenges, very different results.

 

If we do not care about performance over three years, then McDonald is the right guy at the helm. If we do not care about the stock price over three years, then McDonald is the right guy at the helm.

 

But isn't that like not caring about whether your team wins or whether you are better off under this president than someone else?

 

I guess I am stuck with caring about the health of the enterprise as measured by whether the quarterly seasons are disappointing and whether the playoffs are made.

 

If you don't care, then McDonald should just be made CEO for life. What difference does it make if you don't care about those yardsticks? I mean, could we trade the whole PG team in?

 

But maybe you start with the coach.

 

I think that's a better and more realistic bet.

 

Don't forget that Andy Grove, one of the greatest CEOs of our time, the man who built Intel (INTC), wrote in "Only the Paranoid Survive," the best business book I have ever read, that a quarter is a reasonable judgment of how an enterprise is doing. Not too long, not too short.

 

Last I looked, by that measure, we've got a slew of quarters with which to judge McDonald. And he has failed and failed and failed.

 

It's enough already.

 

 

Jim Cramer is a co-founder of TheStreet and contributes daily market commentary to the financial news network's sites. Follow his trades for Action Alerts PLUS, which Cramer co-manages as a charitable trust and has no positions in the stocks mentioned.

 


 

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13Comments
Jun 21, 2012 2:29PM
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Just because you attend college doesn't mean you know what the hell your doing. There are so many mis- managed company's out there with idiots that lack common sense practices. It's a joke. And these people without common sense are willing to fist fight you over their own ignorrance, it's unbelievable this country we live in.
Jun 21, 2012 11:52AM
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Crazy as it sounds...I agree with Cramer. This CEO is KILLING the company. Just take a look in the market for their products....their price points are WAY out of line. Is Tide a bit better than say All?....Maybe...but two....maybe three times as good to reflect the pricing? No way!  The folks at P&G better wake up ...the consumers dollar is shrinking faster than the sizes they have shrunk on their over priced products....
Jun 21, 2012 1:12PM
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cramer=  gold at 1900

                  oil at 105

                  mens warehouse gap down

                  slb at 80

                  aa at 18

etc etc etc..........yet people still believe.....the facts are being ignored by these idiots

Jun 21, 2012 2:21PM
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 The iceberg has lost much of it's underbelly and is about to roll over. this does not look good for the future at all. Shoot you've got Good Humor in trouble as well shutting down their Hagerstown, MD plant. I have seen many companies construction companies as well close their doors in the past few months. The economic meltdown is starting on the Mid Atlantic, The last strong hold for the country. I wish you all well and hope this slows and we can recover, but it doesn't look good
Jun 21, 2012 1:28PM
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Of course, Cramer, you omitted Jeffrey Immelt, CEO of General Electric, Obama's buddy and yours.  Oh, and, how about Obama, the worst in history.  Unbelievable.

Jun 21, 2012 2:19PM
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Cramer, when have you held yourself accountable?  You said bear stearns would be fine, then denied it! 
Jun 21, 2012 1:14PM
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cramer you haven't failed, despite the verifiable crap you sell, people still buy your worthless newsletter
Jun 21, 2012 2:06PM
Jun 22, 2012 3:57PM
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I certainly understand why people are saying what they are saying about P & G but I would ask the following:

1.)  Why is P & G expanding their plants?

2.)  P & G IS addressing safety concerns so why say violations are being swept under the carpet?

3.)  P & G is paying their suppliers on time.  Is Colgate?

4.)  P & G participates with minority hiring and promotions.  Does Colgate?

P & G is a class act and I hope it continues to be.  I could careless about their stock price.  I like their products and the way they do business. 

 

Comparing P & G to Colgate, which company employs the most Americans?  If you want cheap then enjoy not having a job since it went overseas.

Jun 21, 2012 4:40PM
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It could be due to the "gold" flakes that they have been adding to Tide laundry soap. I think the price has doubled in the last year!

Jun 21, 2012 11:24PM
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I would like to see an economy  Steady as she goes. .I think our leaders should have learned from the disaster of the Titanic. by trying to break a speed record that caused them to run into an iceberg and i liken it to the subprime housing problem that has turned out to be our iceberg .That iceberg sunk a ship  .Will  this iceberg sink a whole country ?
Jun 21, 2012 2:03PM
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P&G has bigger internal problems than a article can hint at. will give you a prime example. i was on P&G property and reported a serious safety problem what ended up out of the whole mess. i was band from their property. i reported it to correct federal board someone got a pay off and it all got swept under the table. go unions or the power of unions. so what is happening to P&G is of their own making and now they will suffer for their actions all these years.
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