Is Wal-Mart a better deal than Amazon?

A new study shows the brick-and-mortar retailer has lower prices but the online giant is still winning over customers.

By TheWeek.com Jun 26, 2012 2:30PM

Image: Woman shopping in interior design shop, side view © Alistair Berg/Digital Vision/Getty ImagesBrick-and-mortar retailers have long feared Amazon's (AMZN) cost-cutting abilities. The online retail behemoth does not have to pay for sales staff or maintain vast, warehouse-like stores.


With its ability to reach into your personal computer without physically crossing state borders, the company even avoids adding local sales taxes to its products. Lower costs usually mean cheaper prices, and big-box stores like Best Buy (BBY) are shutting down stores as erstwhile customers flock to Amazon.


However, a new study conducted by research group Kantar Retail shows that Amazon's prices aren't as cheap as everyone thinks they are. In fact, Amazon on average is a whopping 20% more expensive than its top rival, Wal-Mart (WMT). Here, a guide to Kantar's findings.


How was the study conducted?
Kantar compared the prices of 36 brand-name goods offered by both Amazon and a Walmart superstore in New England. Shipping costs were not included, which means that Walmart performed even better than the 20% differential would suggest. Furthermore, Amazon was 13% more expensive than Walmart's online arm, the little-used Walmart.com.


Why is Wal-Mart so much cheaper?
While Amazon is growing at a blistering pace, Walmart still rakes in far more revenue, which gives it greater buying power to negotiate prices. Amazon also often relies on third-party suppliers to sell goods to consumers, which jacks up costs. Walmart is particularly competitive in the grocery category -- a package of Bisquick pancake mix costs only $6.12 at Walmart, compared with a ludicrous $14.52 on Amazon.


What does that mean for Amazon?
It's a sign that Amazon "is slowly losing its pricing advantage," says Paulo Santos at SeekingAlpha. Amazon continues to benefit from lagging perceptions that it's the cheapest deal around, but when consumers catch up, Amazon's "revenue growth will be threatened."


Should Wal-Mart still be worried?
Yes. "Five years ago, only about a quarter of Walmart's customers shopped at Amazon," says David Welch at Bloomberg. "Now half say they do." Customers simply trust that Amazon is going to offer them competitive prices, particularly in the entertainment category, where Amazon has excelled at slashing costs for books, movies, and music. Walmart is now trying to eat into that market, offering deep discounts on DVDs for the first season of "Glee," for example.


Does Amazon enjoy other advantages?
Yes. Kantar found that Amazon was completely in stock for all the products tested, whereas 3% of the items were out of stock at Walmart's physical store. The number rose to 14% at Walmart's online store, which signals a big problem for Walmart, says Kantar. When customers think of online shopping, they immediately think of Amazon -- not Walmart.com.


Sources: Bloomberg, The Huffington PostMarketing Daily, SeekingAlpha


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63Comments
Jun 26, 2012 4:41PM
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Walmart Sucks! Amazon is so much better not only on prices but on service! Who wants to go into Walmart and deal with all the scum working and shopping there? Amazon is the store of the future and Wally needs to go away with all their Chinese Crap!
Jun 26, 2012 4:18PM
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It all comes down to one thing...are you tired of the rich getting all the bailouts and us working men getting nothing? Take a look at what I found and see why the rich are trying to hide this for themselves. G00GLE the term ' FAST STOCK BUDGET ' all one term and click the first site. Go right to the 'PENNY STOCK' page to see what the rich don't want you to know. It is time your family lives the good life and this will help. THIS IS AMAZING!!! THIS IS A MUSSSST SEEE!!!
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 propagate doggy style or missionary.

There is not comparison between Wally World and Amazon, I have shopped Amazon for years now my last Brick and Mortor store I shopped diligently was a local New England Chain Lechmere and even if they were still here I would probally

 
Jun 26, 2012 4:02PM
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LMAO,

 

Ok Moron let's see you find the same merchadise, same quality, and same choices at Wally World, give me a break, who does these studies the same chimps the Gov spends millions trying to determine if they propagate doggy style or missionary.

There is not comparison between Wally World and Amazon, I have shopped Amazon for years now my last Brick and Mortor store I shopped diligently was a local New England Chain Lechmere and even if they were still here I would probally have moved onto to Amazon as well.  Now if pure entertainment is your gig, yes Wally World and the unique folks who shop it are truly something to behold and may I say the hired help is on par with with the service the same chimps above might offer!!!!

WOW, pretty soon someone will do a study that determines McDonalds is a better value because you can eat there cheaper than say, Applebee's, simpletons.

 

Jun 26, 2012 3:55PM
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Shop at both,but weakly Wal-mart is out of stock of at least one item i would buy.  Also, they rarely carry the optional Made in USA item.  Items I purchase through Amazon are just not available at Wal-mart at any price.  So go figure.
Jun 26, 2012 3:53PM
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Gee...maybe because Amazon.com doesn't edit the crap out of CD's and DVD's! Walmart ruins the originality and removes every cuss word and intimate scene rather than ask for ID from the consumer. At least that's why I won't purchase media from Walmart.
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